Voice Link is a web-enabled professional answering service providing customer service 24 hours a day, 7 days a week. Our skilled operators can provide both traditional and online answering service including order taking, help desk and/or technical support, appointment scheduling, dealer locator, text messaging, reservations and more.
Voice Link’s utilization of state of the art technology coupled with network alliances gives us the ability to establish and achieve measurable service levels as well as adapt to new opportunities.
Mission of Voice Link of Columbus Inc.
To be a leader in the answering service and call center industry by offering innovative, effective and efficient telecommunication solutions that improve customer service, streamline operations and enable our clients to grow and prosper.
We provide interactive and customized communication solutions for our clients. Our goal is to partner with you to become a seamless extension of your company by providing knowledgeable, experienced, and professional teams to process your telecommunications needs.
Our Awards & Associations
2012 Best of Columbus Award
Voice Link Of Columbus Inc was selected for the 2012 Best of Columbus Award in the Telephone Answering Service category by the Columbus Award Program. The Columbus Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Columbus area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.
Small Business Giant Award from Columbus Chamber of Commerce
Family Friendly Business Award