Answering Service Blog

With summer being the busiest time of year for HVAC businesses, we understand how challenging it can be managing techs and dispatchers, juggling a flurry of emergencies, and scheduling new clients—that is if they can get you on the phone. Don’t miss out on increased revenue opportunities because you can’t answer the phone. Consider an…

As an electrician, providing exceptional customer service is crucial to the success of your business. Managing customer service can be an overwhelming task for any business. The responsibility of customer service can become too much to handle. This includes fielding phone calls, responding to customer inquiries, and providing efficient service. Businesses must respond quickly to…

In a bustling physician’s practice, efficiency is paramount. It can be difficult to maintain good customer service and comply with rules like HIPAA when there is an excessive workload. This can make it challenging to provide quality service to customers and adhere to regulations. The high volume of work can make it tough to balance…

At Voice Link, we understand that the need to contact a funeral home answering service is often unexpected and can be a difficult time for those reaching out. That’s why our dedication revolves around people and providing the highest level of professionalism, empathy, and understanding in every interaction. Our team trains to handle sensitive calls…

Meeting the Unique Needs of Chiropractors Running a chiropractic practice comes with its own set of demands, and at Voice Link, we understand the challenges you face. Our virtual receptionists for chiropractors are equipped with features designed to enhance patient satisfaction, streamline communication, and boost the efficiency of your practice. Key Features for Chiropractors: 1.…

In today’s fast-paced and highly competitive business environment, time is of the essence. Small business owners have little time to focus on core activities because they have many tasks and responsibilities. This is where Voice Link comes in. Voice Link has been offering excellent answering services to small business owners for more than 30 years.…

Handyman and home service businesses offer various specialized services like carpentry, plumbing, painting, HVAC, and home security. Over 91,000 handyman services exist in the US. It is difficult for small to mid-sized home service businesses to differentiate themselves from the competition. Just being good at what you do isn’t enough. Many other businesses are also…

These days, mobile devices aren’t just used for calling and texting; they serve as the bridge that connects us to loved ones, valuable information, entertainment, and our business. For business professionals, in particular, mobile phones are especially useful for streamlining business operations on the go. For example, one can manage tasks and projects more efficiently,…

Imagine a scenario where you, as an electrician, are working on a complex project in a residence. The phone rings from a potential client, but you’re unable to answer the call. If you don’t provide services, the client will go to another electrician. This means you will lose a profitable project and chances to network.…

Plumbing is important for homes and businesses to have working water and wastewater systems. Plumbers are skilled at working with plumbing systems and fixtures. They can install, repair, maintain, and replace various items such as water heaters, sinks, toilets, showers, and more.  The day-to-day duties of a plumber are, thus, quite busy. Plumbers also have…