Voice Link provides 24/7 live call answering, order processing and customer service to help businesses ensure that customers can get the order processing help they need no matter the time of day and no matter how busy your are.
You have worked hard to get your customer to your website. Don’t risk losing them because there is not a customer service representative available to help with order processing questions. Insufficient customer service support is unacceptable, especially for ecommerce firms, and could dramatically affect a company. Callers who have bad client relations experiences could take their business elsewhere, which may cause a firm to lose profits.
Why Should You Hire Our eCommerce Answering Service?
Voice Link’s reliable virtual receptionists are trained to assist clients whenever they call and immediately become natural extensions of your business. No challenge is too big for our qualified Customer Service Representatives, and they will respond instantly to your callers’ request. When a customer or a prospect calls in, they think they are speaking to someone in your office because our Customer Service Representatives are highly trained on your business, your products, your policies and your standards. They display positivity and professionalism, and with experienced professionals to assist your clients, callers will receive the support they deserve every time they reach out to your company.
Our e-Commerce solutions include:
- Sales and customer service
- Live Chat
- Technical Support