Why Hire Our Live Chat Services?
Voice Link’s web-enabled call center services facilitate interaction between customers accessing your website and agents in our call center. A “call-back” button is integrated into your website which, when clicked, sends information back to our call center, notifying one of our agents to communicate with your customer immediately in any of the following ways: by telephone, by e-mail, via a Web-site callback request, by fax or by a chat session request. Interaction may take place over the telephone or the Web or both.
We seamlessly integrate & customize a real-time virtual receptionist that not only matches your brand but engages your visitors with the best online experience and customer service possible.
Our customer service representative can:
- Share both static and dynamic Web content with your prospects and customers.
- Navigate them around the Web, demonstrating software, helping them to complete secure, Web-based forms or even transfer downloadable files!
See also: Order Taking Call Center Needs
Voice Link’s web enabled call center services are ideal for technical support, help desk, lead generation or customer inquiry. Give your visitors immediate access to talk to someone in real time – so they can receive the live help and support that they need. Live chat support is a cost effective and simple solution to connect to serve your customers around the clock!