Sr. VP Clinical Operations/COO, Columbus Hospice & Columbus Hospice of Alabama
“Columbus Hospice & Columbus Hospice of Alabama have used Voice Link for more than 17 years as our health care provider answering service. My favorite aspect of Voice Link is the use of technology. The technology ensures that calls are not missed, and further, if a question arises as to the content of a call, the calls are recorded for easy access and review. If we have a question or a need, we are able to get immediate, local service, and an attentive response.”
Sales Representative at Amtelco
“Joann Fussell runs a very professional call center providing 24/7 nationwide service. She has been a joy to work with over the years… and she is always looking for ways to improve her business and the level of support she provides for her clients. I would highly recommend anyone looking for a call center to partner with to contact her.”
Alan Miller, M.D., FAAFP
Family Physician at Miller Family Medicine Clinic, P.C.
“Joann Fussell, CFO for Voicelink, my answering service company, is knowledgeable, efficient, and caring. My patients are happy with the service provided by Voicelink. Voicelink is conveniently located close to me in Columbus, Georgia. Joann manages Voicelink in a manner that is welcoming and comforting for my patients. I recommend Joann Fussell and Voicelink without reservation.”
Ted D Morgan
Attorney at Law, Partner/Owner, Litigation & Trial Practice, Consulting at Ted D Morgan, P.C.
“Voice Link of Columbus Inc. has provided my law Firm with impeccable service since 2006. Its owner, Joann Fussell, has always been super-accessible whenever we have questions or challenging issues to handle specific calls when we are away. I remember hiring VoiceLink and thinking “this won’t work” for a law firm. It works, and the messages are as detailed as I choose. More importantly, I frequently hear from my clients and other lawyers how “professional” my receptionist was when I know it was VoiceLink answering the phone. Instead of callers being turned off they are handled professionally and efficiently. Today, I never hesitate to transfer my phones to VoiceLink.”