Sales Assistance & Order Taking

When purchasing online, many people are hesitant about giving out their personal information over the Internet. On-line assistance gives them the comfort of actual human interaction.

On-line assistance can provide many features to customers such as:

  •  Being completely accessible. The site never closes. People can communicate with an online operator 24 hours a day, 7 days a week.
  • Close more sales online with one-on-one personal service.
  • Quickly and easily distribute time sensitive information about price changes, sales, and new products, etc. {cross selling and up selling}
  • Amass and distribute more leads for sales department.
  • Compete with an equal footing against larger companies.
  • Improve relationships and loyalty with online customers.