Voice Link’s web enabled call center services facilities interaction between customers accessing your website and agents in our call center. A “call-back” button is built into your website which, when clicked, sends information back to our call center, notifying one of our agents to communicate with your customer immediately in any of the following ways: by telephone, by e-mail, via a Web-site callback request, by fax or by a chat session request. Interaction may take place over the telephone or the Web – or both.
Our customer service representative can:
- Share both static and dynamic Web content with your prospects and customers.
- Navigate them around the Web, demonstrating software, helping them to complete secure, Web-based forms or even transfer downloadable files!
- For more information, please choose from the listed service categories on the right.