Let Us Be Your Live Virtual Receptionist
Our team of 100% USA-based virtual receptionists can answer your calls, allowing you to get back to what’s important to you!
Celebrating 30 Years In Providing The Best In Virtual Receptionist Services
Our Core Services
Voice Link Is Here To Answer The Call
When you are a 24/7 business your phone calls need to be answered. That is where we come in to help you answer those phone calls. We understand the demands and challenges business owners face daily. Voice Link's answering service for all types of businesses, customer service solutions can help. Whether you need to improve your customer service efforts or don't want to miss any more incoming calls, we are the telephone answering service business owner's love and trust.
Most small business owners are tied to their cell phones when you run a 24/7 service. When you hire an answering service provider like Voice Link you are no longer tied to that cell phone.
Getting Started in 3 Easy Steps
We schedule a quick consultation to discuss your business and your needs in order to develop your custom answering service plan.
Every client is unique and we create a custom plan to meet your needs and desires.
Our highly-skilled, professional team of operators implements your tailored plan and ensures you don’t miss a call.
Switch and Save with our simple onboarding process
Our 30 Years Of Phone Answering Experience Applied To Your Business
Are you being interrupted while having dinner with your family? With a phone answering service, we can take those calls so you never miss an opportunity again to spend time with your family and friends. Voice Link will answer those calls because customer service is our number one priority. Your incoming calls will be answered by our friendly, resourceful live answering service receptionist. Our telephone answering services include answering questions about your services, take a message that can be routed to the on-call person, and help schedule appointments. When using our live telephone answering service we customize a script with you. This will help our receptionist get all the information that you need to make sure the caller gets professional customer support.
We Track What Matters
Industries We Serve
Voice Link answer calls for a variety of industries. We know all calls are an opportunity. Never miss another opportunity and let your receptionist answer your calls. Let us help you improve your customer satisfaction by letting us answer your calls so you can have time to do the things you enjoy doing.
When you hire us to answer your calls, you will free up your staff to do other jobs around your office.
Our Virtual Receptionists will become your live virtual receptionist who will take care of your calls and give your customer the personal touch they deserve.
Still not sure if you need an answering service to help with your phone calls?
Our professional answering service has a team of friendly, caring, and live receptionist that are willing to provide the best customer service for your business.
Our programming team will help you customize an answering service solution that will help improve your customer satisfaction rate.
“We have used voice link for more than 17 years as our healthcare answering service and love how technology ensures our calls are never missed!"
Happy Hills Health Center
“Columbus Hospice & Columbus Hospice of Alabama have used Voice Link for more than 17 years as our health care provider answering service. My favorite aspect of Voice Link is the use of technology. The technology ensures that calls are not missed, and further if a question arises as to the content of a call, the calls are recorded for easy access and review. If we have a question or a need, we are able to get immediate, local service, and attentive response.”