You want the best for your customers. So do we. That’s why we’re the answering service service providers and small businesses love and trust.

We understand the demands and resource constraints you experience running a business that offers premium services and delivers optimum customer service. Voice Link’s answering services, virtual receptionist and call center solutions can help you manage your business needs.

“Joann Fussell runs a very professional call center providing 24/7 nationwide service. She has been a joy to work with over the years… and she is always looking for ways to improve her business and the level of support she provides for her clients. I would highly recommend anyone looking for a call center to partner with to contact her.”

Tom Lindsay

Sales Representative at Amtelco

Give Your Customers the Personal Touch.

Voice Link stands above competitors because of our Customer Service Department and its uniquely developed processes that allow us to bring a personal touch to service providers including:

  • Plumbers
  • Electricians
  • Locksmiths
  • Mechanics
  • Landscaping Services
  • Janitorial Services
  • IT Service Providers
  • General Contractors & Builders
  • HVAC Contractors
  • Pest Control Services
  • Repair Services
  • and more!

Take the first step to improving business efficiencies and capturing revenue. Whether your business is looking to expand to 24/7 availability, or outsource customer appointment scheduling and reminders due to time and resources constraints, Voice Link has the right solution to meet your unique business services’ needs. Whether you provide commercial or residential services we can help your business:

  • Handle inbound call volume
  • Filter emergency and non-emergency calls
  • Administer messages
  • Boost revenue growth and profitability
  • Act as an extension of your business to reduce the need for additional staff

Interested in learning more about how we can help you improve productivity, decrease hold times, and serve your customers better?

Check out our blog or contact us today for a free consultation to establish a plan for your service business.