6 Cringe-Worthy Habits Virtual Receptionists Should Break

Virtual receptionists can be the perfect customer service solution for any business, but it all depends on how they interact with your callers on the phone. Virtual receptionists are often the voice of a business, figuratively and literally, so any bad habits in how they handle calls reflect poorly on your whole company. Here are…

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What Is A Virtual Receptionist, And Do I Need One?

If you are spending more time supporting your business than building it, then it is time to consider hiring a virtual receptionist. A virtual receptionist is a professionally trained receptionist just like an in-house receptionist would be. Unlike in-house receptionists, however, virtual receptionists work remotely, ideally at an answering service facility that has the technology…

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