Posts Tagged ‘answering service during disaster’
Is Outdated Technology Affecting How Your Calls Are Handled?
Business decision-makers report that ease and speed of interactions with their suppliers is their number one complaint, twice as often as price. This is certainly true when it comes to businesses that hire answering services or virtual receptionists to enhance communications and improve customer care. Up-to-date technology and adequate internet coverage are crucial, otherwise, customers…
Read MoreNeed Your Calls Answered During An Emergency Only?
During last year’s hurricane season, our call representatives covered the phones for our clients who were in harm’s way. As soon as a client got the word that they had to evacuate and close down their businesses, they simply notified us to answer their incoming business calls until it was safe for them and their…
Read MoreAre You Prepared For Another Bad Hurricane Season?
It’s hurricane season, and a recent article in Time reports that 2018 is likely to be another rough year for extreme weather. The article says that the National Oceanic and Atmospheric Administration estimates there’s a 70% likelihood of 10 to 16 named storms forming this year. Of those, five to nine of the storms will…
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