What Is A Virtual Receptionist, And Do I Need One?

If you are spending more time supporting your business than building it, then it is time to consider hiring a virtual receptionist. A virtual receptionist is a professionally trained receptionist just like an in-house receptionist would be. Unlike in-house receptionists, however, virtual receptionists work remotely, ideally at an answering service facility that has the technology…

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4 Reasons Outsourcing Your Calls Grows Your Business

It’s becoming increasingly common for businesses today to transition from having staff members answer all incoming calls to hiring an answering service to do so. Before outsourcing calls, business owners often wonder if this transition will cost more in the long term, or if their customer service will suffer. But ultimately, if they choose a…

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5 Ways Answering Services Put Money Back In Your Pocket

Some business owners think hiring a live answering service is an expense that they either can’t afford or they don’t necessarily need. However, partnering with a live answering service is an investment that quickly pays for itself over and over. In fact, having an answering service actually puts money back in your pocket in 5…

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