Posts Tagged ‘medical answering service’
Is It Ok For Virtual Receptionists To Text Physicians Patient Information?
If you work in the healthcare industry, you already know how crucial it is to protect your patients’ health information (PHI) in compliance with HIPAA regulations. Your practice can be fined up to $1.5 million for unprotected PHI, even if the breach is accidental or unintentional. For this reason, texting to mobile devices has become…
Read More3 Surprising Tasks Virtual Receptionists Can Do For Medical Providers
The benefits of working with virtual receptionists at a live answering service are numerous for healthcare and medical providers. Some medical providers think that virtual receptionists simply answer calls and take messages. While this is a core service they provide, virtual receptionists can help healthcare practices operate efficiently in many other ways. Here are just…
Read MoreTop 4 Mistakes Doctors Make When Choosing A Virtual Receptionist
How your patients’ calls to your practice are handled is their first indication of whether you’re there for them regardless of the time of day or night, or you’re not. This is true whether they’re calling to schedule an appointment, ask for advice, or are having an urgent health issue. In order to ensure that…
Read MoreWhy & When Should Doctors Use An Answering Service?
Any type of doctor knows that phone calls can be a lifeline for patients in distress. For this reason, each and every medical practice must be efficient at answering calls, any time of the day or night. However, this is a tall order considering that medical practices are notoriously busy, regardless of whether it’s a…
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