Posts Tagged ‘professional call answering’
Your Guide To Virtual Receptionists: Who They Are & What They Can Do For Your Business
Many clients tell us that they thought about working with a virtual receptionist service for quite a while before they decided to reach out to us. Sometimes they weren’t sure what a virtual receptionist actually is, or if their business would really benefit from working with one. If you haven’t worked with a virtual receptionist…
Read MoreWhat Can You Delegate To A Virtual Receptionist?
The tasks virtual receptionists can tackle extend well beyond answering calls and taking messages. A virtual assistant can be more like a personal assistant than many people realize by managing your calendar and schedule and making reservations or placing orders for you. When you take advantage of all the ways a virtual receptionist can help…
Read MoreWhy Small Or Solo Law Practices Must Have Virtual Receptionists In 2019
Trends in the legal industry over the past two years are shining a light on what those in the industry can expect in 2019. One finding that’s clear is that small or solo law practices have been struggling with both productivity and client communications. The 2017 Clio Legal Trends Report revealed that attorneys were interrupted…
Read MoreKick Back Over The Holidays While Virtual Receptionists Cover Your Back
It’s the holiday season once again, and many of us are planning on spending time away from work to be with family and friends. The trick for many business owners like you then becomes how to take time off without leaving customers out in the cold if they need to be in touch, whether because…
Read More3 Key Tips To Finding The Best Answering Service For Your Business
If you search good-old Google for “best answering service,” the search engine returns about 20,000,000 results. Refine that search to “how to hire the best answering service for my business” and Google narrows the field down to about 902,000 results. So how do you wade through all those options to find the best answering service…
Read MoreAre You Struggling Like Joe Once Was? There’s Hope!
Joe S. runs a contracting business, and like anyone who owns a business, he wants to maintain a competitive edge by keeping pace with today’s fast-paced instant-answer world. However, he still wants to deliver old-fashioned personalized customer service to all of his clients but had been finding that increasingly hard to do. Distractions, such as…
Read MoreBarking Dogs & Other Answering Service Nightmares
We often hear from new clients who have switched to our live answering service after experiencing horrible customer service from a different call answering provider. For example, one physician left his answering service after patients were repeatedly transferred to the wrong doctor after hours. Another client left their answering service after continually being charged fees…
Read MoreHow Does A Live Answering Service Work?
Most people have many questions when they first consider working with a live answering service. They wonder what the receptionists will sound like, and if their customers will know they’re speaking with an answering service and not a staff member. They also wonder when the receptionists will be available to answer their business calls. These…
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