Posts Tagged ‘virtual receptionists for businesses’
Why Single-Tasking Is In & Multitasking Is Out
For years multitasking has been the darling of the business world, and most of us have bought into the theory that the key to productivity and success is doing two or three or, heck, maybe four things at a time. After all, why just have lunch when you can also use that time to check…
Read More10 Insightful Statistics You Need To Know To Motivate Customers
We’re halfway into the year, which is a good time to evaluate how 2019 is shaping up for your business goals and growth. Most likely your business falls into one of many recent customer service statistics that measure the value of customer service. Turns out, that value has serious implications for a business’s bottom line,…
Read More6 Cringe-Worthy Habits Virtual Receptionists Should Break
Virtual receptionists can be the perfect customer service solution for any business, but it all depends on how they interact with your callers on the phone. Virtual receptionists are often the voice of a business, figuratively and literally, so any bad habits in how they handle calls reflect poorly on your whole company. Here are…
Read MoreWhat “Your Call Is Very Important To Us” Really Means To Your Customers
How many times have you called a business and have been put on hold, left listening to cheesy music with an intermittent reminder along the lines of, “Thank you for your patience. Your call is very important to us and will be answered by the next available operator.” We’ve all been there. And for most…
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