What to Do During a Data Breach
What to Do During a Data Breach In the business world, a data breach is an unauthorized or ...
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Let Us Be Your Live Virtual Receptionist
Our team of 100% USA-based virtual receptionists can answer your phones, allowing you to get back to what’s important to you!
Celebrating 30 Years In Providing The Best In Virtual Receptionist Services
Our Core Services
Getting Started in 3 Easy Steps
1
Schedule a
Consultation
We schedule a quick consultation to discuss your business and your needs in order to develop your custom answering service plan.
2
Build a
Tailored Plan
Every client is unique and we create a custom plan to meet your needs and desires.
3
Launch
Your Service
Our highly-skilled, professional team of operators implements your tailored plan and ensures you don’t miss a call.
Switch and Save with our simple onboarding process
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Testimonials
“We have used voice link for more than 17 years as our healthcare answering service and love how technology ensures our calls are never missed!"
Happy Hills Health Center
“Columbus Hospice & Columbus Hospice of Alabama have used Voice Link for more than 17 years as our health care provider answering service. My favorite aspect of Voice Link is the use of technology. The technology ensures that calls are not missed, and further, if a question arises as to the content of a call, the calls are recorded for easy access and review. If we have a question or a need, we are able to get immediate, local service, and an attentive response.”
Donna Morgan
Sr. VP Clinical Operations/COO, Columbus Hospice & Columbus Hospice of Alabama
“Joann Fussell, CFO for Voice Link, my answering service company, is knowledgeable, efficient, and caring. My patients are happy with the service provided by Voice Link. Voice Link is conveniently located close to me in Columbus, Georgia. Joann manages Voice Link in a manner that is welcoming and comforting for my patients. I recommend Joann Fussell and Voice Link without reservation.”
Alan Miller, M.D., FAAFP
Family Physician at Miller Family Medicine Clinic, P.C.
Blog
The Customer Service Killer: Long Hold Times
In today’s on-demand world, your customers want customer service on-demand. One of the most common points of friction ...
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Do You Recognize These 3 Customer Service Problems?
Do You Recognize These 3 Customer Service Problems? Ever since Alexander Graham Bell first talked to his assistant, ...
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