Over 30 Years of Serving the Healthcare Industry
Voice Link was established over 30 years ago to meet the growing need for a live healthcare answering service for doctors’ offices, dentists, chiropractors, and other healthcare professionals. Our virtual medical receptionists are rigorously trained on HIPAA regulations, and all operators are required to pass the HIPAA compliance test every year.
Healthcare Answering Services: Your Specialty Is Our Specialty
Whatever your medical specialty, our HIPAA-trained agents can not only answer your phone calls but serve as an extension of your business through our dedicated doctor answering service.
Learn more about how our medical answering services can improve patient experience in your practice.
Comprehensive Healthcare Answering Service
No matter the complexity of your office needs, Voice Link is prepared to answer your calls.
24/7 Anytime Availability
Live Virtual Medical Receptionist Services
After hours answering
Appointment scheduling
Customer Service Support
HIPAA Trained Agents
Secure Messaging Healthcare app (encryption) for iPhone and Android phones
Customizable patient communications
Voice Link Has Multiple Service Plans to Fit Your Medical Office’s Needs.
Voice Link’s Virtual Receptionist Features for Medical Offices:
Secure communication app
Cost-effective services
Follow your protocols
Web portal accessibility
Appointment Scheduling
24/7 Availability
After Hours Answering
Customizable patient communications
Why Medical Offices Choose Voice Link's Virtual Medical Receptionists
At Voice Link, we understand that patient care goes beyond office hours. With over 30 years of experience in the healthcare industry we offer reliable, HIPPA-compliant answering services that keep your practice connected 24/7/365.
Impress your patients and show them you care with a live person answering your phones, even when your medical office is closed. We also handle overflow call answering when your medical office experiences a spike in call volume. Don’t let your patients get a busy signal!
Our physician answering services are tailored specifically to meet the unique needs of doctors and other healthcare providers. Our virtual receptionists not only manage calls but follow your office’s exact protocols to ensure seamless communication and the best care for your patients.
Whether you run a busy clinic, dental office, or specialty medical practice, we become an extension of your team—managing calls, scheduling appointments, and sending secure messages to staff, all with the professionalism your patients expect.
Protecting Patient Information Is Our Top Priority
With Voice Link virtual medical receptionist services, we offer a secure messaging app that lets medical professionals text patient information without putting PHI at risk. This app allows the provider to send secure messages to other providers or all members of their group. The provider can also attach their dictation right on that message using this app. The message can be downloaded right into the patient’s electronic medical records (EMR).
When Voice Link sends the provider the secure message from our app we are notified when the provider has read the message or not. If the provider did not read the message we will follow that provider's second step protocol.
Choose Voice Link for peace of mind, knowing your patients are always in good hands, no matter when they call.
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