When your clinic, practice or medical group needs a medical answering service company, Voice Link is your answer. Voice link offers 26 years of experience in Medical Answering Services. Research has shown that callers prefer to speak to a live agent and not a machine and that is exactly what Voice Link providesOur professional agents are rigorously trained on HIPAA regulations and all operators are tested and are required to pass the HIPAA test each year. This ensures that all guidelines are always met and provides safety of your patients information at all times.
“Joann Fussell, CFO for Voice Link, my answering service company, is knowledgeable, efficient, and caring. My patients are happy with the service provided by Voice Link. Voice Link is conveniently located close to me in Columbus, Georgia. Joann manages Voice Link in a manner that is welcoming and comforting for my patients. I recommend Joann Fussell and Voice Link without reservation.”
Alan Miller, M.D., FAAFP
Family Physician at Miller Family Medicine Clinic, P.C.
Voice Link stands above competitors because of our Customer Service Department and its uniquely developed processes.
Benefits of having Voice Link answer your Medical Practice phones:
We provide Medical answering services for the following Healthcare Industries:
At Voice Link of Columbus, our passion is people. We believe an answering service is an extension of your medical practice and we understand that the way calls are handled can be the difference between new patient acquisition and retention, or loss. Because of this, we work hard to make sure you and your patients receive top quality care by hiring compassionate people who are medically knowledgeable and good at what they do.
We leverage our extensive experience and leading edge technology to develop a flexible solution to provide maximum results for your practice, whether your inbound call service requirements are simple or complex, with the following: