Research, as well as Voice Link’s 26 years of experience in Answering Services, has proven that a high-percentage of callers would rather speak to a live agent than a machine.
To properly support your College or University, Voice Link’s professional agents are rigorously trained on FERP regulations.
“We have used Voice Link for more than 17 years as our answering service. My favorite aspect of Voice Link is the use of technology. The technology ensures that calls are not missed, and further, if a question arises as to the content of a call, the calls are recorded for easy access and review. If we have a question or a need, we are able to get immediate, local service, and an attentive response.”
Sr. VP Clinical Operations/COO, Columbus Hospice & Columbus Hospice of Alabama
Benefits of having Voice Link For Your College