Our Education Answering Service Is Here For Your Students, Faculty, and Staff.
Properly supporting your Higher Education Institution is our top priority at Voice Link. We know that your prospective students and current students have a lot of questions, including general information about classes, financial aid, enrollment status, and other inquiries.
When a student calls, they prefer a higher education virtual receptionist rather than an automated recording or long hold times. That’s why all of our education answering service agents are standing by for incoming calls and are rigorously trained on FERP regulations.
Our team of professional agents can assist in answering incoming calls in a timely manner and answer any questions students and potential students may have about your educational institution.
Benefits of Hiring A Virtual Receptionist For Higher Education:
All Calls are Documented & Recorded
Develop FAQ questions relating to Financial Aid, Admissions, Registrar, Housing, and Bursar
Serve as a Higher Education Inbound Call Center
Direct Questions to Specific College, Staff Member, or Employee
Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Businesses’ Needs.
Voice Link’s Virtual Receptionists:
Gather Correct Student Information
Answer Questions Immediately
Schedule Campus Visits
Direct Incoming Calls to the Correct Department
Frees Staff to Assist Walk-ins
Campus Hours & After-Hours Answering
Bilingual Education Answering Service Agents
Voice Link provides 24/7/365 top-quality education answering service and call center services.
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