Research, as well as Voice Link’s 26 years of experience in Answering Services, has proven that a high-percentage of callers would rather speak to a live agent than a machine.
To properly support your College or University, Voice Link’s professional agents are rigorously trained on FERP regulations.
“Joann Fussell is not only a highly organized and creative expert, but also an inspiring leader. Joann is an intelligent business partner who can be trusted. Passionate, broad-minded, smart and a hardworking perfectionist. I strongly recommend working with her, as she can focus on many tasks at once.”
Information Security Analyst Senior, TSYS
Benefits of having Voice Link For Your College