A Virtual Receptionist Service for Clinics
Communicating with patients in a clinical setting is crucial given the time-sensitive nature of treatments, appointment availability, and the sheer volume of calls your clinic receives. When the day-to-day tasks in your office become overwhelming for staff, one of the easiest areas you can outsource is your call and voicemail system.
Voice Link offers dedicated support staff to relieve your staff of communication-related tasks:
- Answering and returning phone calls
- Managing appointments
- Maintaining your clinic's reputation for customer service
- After-hours support
Our Voice Link agents work seamlessly with your team to ensure no breakdowns in communication.
Security Is Our Priority. Our App Ensures Your Data Is Safe and HIPAA compliant
Voice Link’s Virtual Receptionist Features for Medical Clinics:
Secure communication app
Follow your protocols
Web portal accessibility
HIPAA / HITECH
After Hours Answering
Customizable patient communications
Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Clinic’s Needs.
Protect your patients and protect your organization when you use our Mobile App to send encrypted messages to Android™, Apple® iPad®, iPhone®, iPod touch® and BlackBerry® mobile devices.
Manage and access your Voice Link account with the industry-leading HIPAA and HITECH compliant secure two-way messaging service.
State of the Art Technology that you can trust!
Voice Link is a certified partner with miSecureMessages.
Why You Should Use An Answering Service for Your Medical Practice.
The staff at smaller medical offices have their hands full managing the predictable day to day operations of patient care, answering urgent calls, writing down urgent messages. Not to mention responding to unexpected patient emergencies. A medical answering service provides a team of receptionists that are equipped to quickly and courteously answer all patient calls regardless of the time of day or night.
Your patients may not care if your medical office is small or large -- what matters to them is that they feel attended to by a live receptionist, whether their needs are routine or urgent. Patients and their families report a greater sense of confidence in their physician when their calls are answered and their health care concerns are addressed promptly, with compassion. Callers who are greeted by an automated system or who are prompted to leave a voicemail are far more likely to hang up than a caller who is greeted by a live receptionist representing your medical office by name.
Voice Link provides 24/7/365 top medical answering service. Call us today at 706-391-4623.
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