A Virtual Receptionist Service for Clinics

Your Voice Link - Clinics

A Virtual Receptionist Service for Clinics

Dentists & Orthodontists

Physicians

Your-Voice-Link-Chiropractor-Icon-a

Chiropractors

Clinics

Hospitalists

Virtual Receptionist Services for Clinics

Communicating with patients in a clinical setting is crucial given the time-sensitive nature of treatments, appointment availability, and the sheer volume of calls your clinic receives. When the day-to-day tasks in your office become overwhelming for staff, one of the easiest areas you can outsource is your call and voicemail system.

Voice Link offers dedicated support staff to relieve your staff of communication-related tasks:

  • Answering and returning phone calls
  • Managing appointments
  • Maintaining your clinic's reputation for customer service
  • After-hours support

Our Voice Link agents work seamlessly with your team to ensure no breakdowns in communication.

Security Is Our Priority. Our App Ensures Your Data Is Safe and HIPAA compliant

Voice Link’s Virtual Receptionist Features for Medical Clinics:

  • Secure communication app
  • Cost-effective services
  • Follow your protocols
  • Web portal accessibility
  • HIPAA / HITECH
  • Appointment Scheduling
  • 24/7 Availability
  • After Hours Answering
  • Customizable patient communications
  • Overflow Answering

Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Clinic’s Needs.

Secure Messaging

Protect your patients and protect your organization when you use our Mobile App to send encrypted messages to Android™, Apple® iPad®, iPhone®, iPod touch® and BlackBerry® mobile devices.

Manage and access your Voice Link account with the industry-leading HIPAA and HITECH compliant secure two-way messaging service.

Certified Partner of MiSecure Messages

State of the Art Technology that you can trust!

Voice Link is a certified partner with miSecureMessages.

Why You Should Use A Virtual Receptionist Services for Medical Practice.

The staff at smaller medical offices have their hands full managing the predictable day to day operations of patient care, answering urgent calls, writing down urgent messages. Not to mention responding to unexpected patient emergencies. Virtual receptionist services for clinics provides a team of receptionists that are equipped to quickly and courteously answer all patient calls regardless of the time of day or night.

Your patients may not care if your medical office is small or large -- what matters to them is that they feel attended to by a live receptionist, whether their needs are routine or urgent. Patients and their families report a greater sense of confidence in their physician when their calls are answered by virtual receptionist services for clinics and their health care concerns are addressed promptly, and with compassion. Callers who are greeted by an automated system or who are prompted to leave a voicemail are far more likely to hang up than a caller who is greeted by a live receptionist representing your medical office by name.

Voice Link provides 24/7/365 top medical answering service. Call us today at 706-391-4623.

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"Joann Fussell runs a very professional call center providing 24/7 nationwide services.  She has been a joy to work with over the years... and she is always looking for ways to improve her business and the level of support she provides for her clients. I would highly recommend anyone looking for a call center to partner with to contact her."

Tom Lindsay
Sales Representative at Amtelco

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