A Virtual Receptionist Service for Physicians
Physicians
In a physician’s practice, keeping a streamlined staff is efficient, but sometimes the workload becomes too much. Outsourcing to a medical office answering service can have multiple benefits for your practice:
- Giving valuable time back to your in-house staff
- Continuing your practice's level of customer service
- Maintaining compliance with HIPAA regulations and guidelines
- Filter Emergency/Non-emergency calls
Whether you require phone services after hours, appointment scheduling, or help to keep up with call response times, Voice Link is here to help. We provide a team of highly-trained agents to seamlessly work with your staff to keep your practice running efficiently.
Security Is Our Top Priority. Our App Ensures Your Data Is Safe and HIPAA compliant
Features of Voice Link’s Answering Service for Doctors
Secure communication app
Cost-effective services
Follow your protocols
Web portal accessibility
HIPAA / HITECH
Appointment Scheduling
24/7 Availability
After Hours Answering
Customizable patient communications
Overflow Answering
Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Businesses’ Needs.
Secure Messaging – Security is Our Priority
Keep your patient’s information protected and your organization complaint with our secure Mobile App. Send encrypted messages to Android™, Apple® iPad®, iPhone®, iPod touch® and BlackBerry® mobile devices with confidence.
Our app uses industry-leading technology for HIPAA and HITECH compliant secure two-way messaging, so you can securely manage communication and access your Voice Link account anytime, anywhere.
State of the Art Technology that you can trust!
Voice Link is a certified partner with miSecureMessages.
Why You Should Use an Answering Service for Your Medical Office
Medical office staff have their hands full managing the predictable day-to-day operations of patient care, answering urgent calls, and writing down urgent messages. Not to mention responding to unexpected patient emergencies. A physician answering service provides a team of receptionists equipped to quickly and courteously answer all patient calls in real time regardless of the time of day.
What matters most to your patients is that they feel attended to. Patient satisfaction with their care increases when their calls are answered, and their health care concerns are addressed promptly and with compassion.
Callers greeted by an automated system or prompted to leave a voicemail are more likely to hang up than a caller who is greeted by a live receptionist representing your medical office.
Top Answering Service for Your Doctors Office
Voice Link provides 24/7/365 top medical answering service. Call us today at 706-391-4623 to discuss how we can help improve your patients' experience with our live answering service. Or request a quote today.
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