Physicians
In a physician’s practice, keeping a streamlined staff is efficient, but sometimes the workload becomes too much. Outsourcing your communications can be a solution with multiple benefits for your practice:
- Giving valuable time back to your in-house staff
- Continuing your practice's level of customer service
- Maintaining compliance with HIPAA regulations and guidelines
- Filter Emergency/Non-emergency calls
Whether you require phone services after hours, appointment scheduling, or help to keep up with call response times, Voice Link can provide a team of highly-trained agents to seamlessly work with your staff to keep your practice running efficiently.
Security Is Our Priority. Our App Ensures Your Data Is Safe and HIPAA compliant
Voice Link’s Virtual Receptionist Features for Physicians
Secure communication app
Cost-effective services
Follow your protocols
Web portal accessibility
HIPAA / HITECH
Appointment Scheduling
24/7 Availability
After Hours Answering
Customizable patient communications
Overflow Answering
Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Businesses’ Needs.
Secure Messaging
Protect your patients and protect your organization when you use our Mobile App to send encrypted messages to Android™, Apple® iPad®, iPhone®, iPod touch® and BlackBerry® mobile devices.
Manage and access your Voice Link account with the industry-leading HIPAA and HITECH compliant secure two-way messaging service.
State of the Art Technology that you can trust!
Voice Link is a certified partner with miSecureMessages.
Why You Should Use An Answering Service for Your Medical Practice.
The staff at smaller medical offices have their hands full managing the predictable day to day operations of patient care, answering urgent calls, writing down urgent messages. Not to mention responding to unexpected patient emergencies. A medical answering service provides a team of receptionists that are equipped to quickly and courteously answer all patient calls regardless of the time of day or night.
Your patients may not care if your medical office is small or large -- what matters to them is that they feel attended to by a live receptionist, whether their needs are routine or urgent. Patients and their families report a greater sense of confidence in their physician when their calls are answered and their health care concerns are addressed promptly, with compassion. Callers who are greeted by an automated system or who are prompted to leave a voicemail are far more likely to hang up than a caller who is greeted by a live receptionist representing your medical office by name.
Voice Link provides 24/7/365 top medical answering service. Call us today at 706-391-4623.
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