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Answering Service for Small Business

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Small business owner utilizing small business answering services

Small Business Answering Services

A Trusted Answering Service for Small Businesses

Voice Link has been providing small businesses with invaluable business phone answering services for three decades. Our small business virtual receptionists are all based in the USA and have been extensively trained to offer exceptional customer service, giving customers the personal touch they deserve.

Every year, Voice Link takes 2.4 million calls for our clients, with callers waiting only 14 seconds on average. This responsiveness is just one of the many reasons why 92% of our customers refer us to other small businesses.

Get started with the best answering service for small businesses— request a quote today!

With Small Business Virtual Receptionists, You Don’t Have to Compromise

As a small business owner, you juggle numerous responsibilities to keep your dream alive. While you want to provide great customer service, you likely don’t have the time to always be available to answer the phone.

If you are tired of being the receptionist and dropping what you’re doing every time the phone rings, our live answering service for small businesses can help. With Voice Link’s virtual receptionists, you’ll get:

  • Exceptional customer service for your callers.
  • More time to focus on running and growing your business.
  • Improved work-life balance without rushing to answer every call.

Customized Answering Services for Your Small Business

We offer custom plans for all our small business answering services, including:

  • Live virtual receptionist services
  • Live answering 24/7
  • Secure messaging
  • Fully customizable inbound call scripting and reporting
  • 24/7 Service Without Extra Fees

Our business phone answering services operate on a 24/7 basis, relieving you from the obligation of answering calls after hours. Plus, there are no extra charges for after-hours answering services for small businesses.

Affordable and Customizable Pricing

Our personalized small business answering services go above and beyond, providing you the flexibility of adjusting your plan based on need. Only pay for what you need—no wasted minutes during slow seasons.

Don’t compromise – contact us today to build a custom phone answering service for your small business!

More Than a Small Business Answering Service

A virtual receptionist for your small business can do so much more than just answer the phone. They can also:

  • guide customers through the entire order fulfillment process
  • input orders into your website or preferred CRM platform and help orders get to customers quickly and more efficiently
  • schedule appointments, dispatch service providers
  • provide technical support
  • make lead-generating calls for your business.

Our small business answering services are just the beginning.

At Voice Link, we aim to be an extension of your company. We take the time to understand your unique goals to implement the right industry-specific call-answering service for your small business.

Let’s talk – schedule a consultation so we can learn more about the needs of your small business.

We Partner with Small Businesses in Every Industry

Voice Link’s small business answering services can benefit businesses in any industry, including home service providers, healthcare clinics, funeral homes, schools, law firms, real estate businesses, and more.

Ready to Start Answering Services for your Small Business?

As a Voice Link customer, you are never alone. We provide personalized information and support from onboarding to creating your unique custom script.

Small business owner benefitting from small business answering services

1. Schedule a consultation:

During the consultation, we will learn as much as we can about your business, your needs, and your goals to develop a tailored solution.

2. Build a custom plan:

We realize every business is unique, so we do not offer “one-size-fits-all” plans. Instead, we create custom plans that address your needs and desires.

3. Launch your service:

Our team of highly skilled professional operators implement your plan to ensure you never miss a call.

Request a quote today to take the first step!

Voice Link Provides 24/7/365 top quality call center, order taking, and answering service plans. Sign up for our newsletter and stay up to date on industry news, helpful tips, and special offers.

We Also Provide Virtual Receptionist Services To:

health-care

Healthcare

order-entry

Higher Education

service-providers

Service Providers

lawyers

Legal

Funeral-Homes

Funeral Homes

service-2

Real Estate

“Our business has been using Voice Link for more than 17 years as our health care provider answering service. My favorite aspect of Voice Link is the use of technology. The technology ensures that calls are not missed, and further, if a question arises as to the content of a call, the calls are recorded for easy access and review. If we have a question or a need, we are able to get immediate, local service, and an attentive response.”

Donna M.

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