Legal Answering Services For Legal Firms and Lawyers

At Voice Link, we know that every attorney has a long list of tasks when it comes to a case and many know how powerful delegating can be. When it comes to answering incoming calls, law firms of all shapes and sizes prefer to use a law firm answering service to help them optimize their time and focus on their client case.


Virtual Receptionist Services For Law Firms and Lawyers

Let Voice Link’s Virtual Receptionists Help Your Law Practice Improve Productivity.

Whether you are a solo attorney, part of a small law firm or part of a large legal team, Voice Link has a live answering service option that can fit your needs. Voice Link can customize a service plan based on your law firm protocols.

An in-office receptionist may not be available to answer incoming calls all day, even during business hours. That's why many legal offices rely on a legal answering service to either assist in taking roll-over calls, or answer calls 24/7/365.

No matter the subject of the incoming calls, at Voice Link, a live virtual receptionist has the training, experience, and tools required to handle incoming client calls for your law firm.

Voice Link has over 30 years of experience answering calls and that experience is one of the reasons we are the preferred legal answering service.

Benefits of Hiring Voice Link as Your Virtual Receptionists:

  • 24/7 Live Answering Services

  • Overflow and After Hours Answering

  • Dispatch Calls to the Correct Attorney

  • Flexible Caller Notification Options including Email, Text, Fax, or All of the Above

  • Customizable Scripts for Client Intake & Client Inquiry

  • Secure Messaging App (encryption) for secure message taking

  • Toll Free or Local Phone Numbers Available for Use

  • Appointment Scheduling for Prospective Clients and Current Clients

  • Incoming Calls Get Answered Quickly and Professionally By a Client Intake Agent

  • Frees Up Other Legal Professionals From Balancing Cases and Answering Calls


Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Businesses’ Needs.

Why Law Firms Choose Voice Link’s Live Answering Services:

  • Take Calls During Staff Meetings

  • Answer Calls When Understaffed

  • Answer Calls When In Court

  • Dispatch Client Messages Immediately and Securely to the Appointed Lawyer

  • Answer Calls During Peak Times

  • Customizable Scripts

  • Web Portal Accessibility

We Also Provide Virtual Receptionist Services To:




Higher Education


Service Providers




Funeral Homes


Real Estate

Voice Link provides 24/7/365 top quality legal answering services, appointment scheduling, and virtual receptionist plans starting at $29.

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“Voice Link of Columbus Inc. has provided my law Firm with impeccable service since 2006. I frequently hear from my clients and other lawyers how “professional” my receptionist was when I know it was VoiceLink answering the phone. Instead of callers being turned off they are handled professionally and efficiently.”

Ted M.


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