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Five Small Business Voicemail Greeting Examples You Can Use Right Now
The first contact for new customers with your business is often voicemail. It may even be the first impression a new customer gets of your business – and as usual, you want to make sure that you make a good first impression! A professional and clear voicemail greeting ensures that callers feel valued and important,…
Reasons Small Business Should Combine Marketing and Customer Service Strategies
Following statistics released by the U.S. Department of Labor, nearly half of all small- to medium-sized businesses fail within 5 years. With the odds that things go your way literally being a coin flip, it is integral that you have a marketing edge to distinguish yourself from the competition. The issue is that with 91%…
Eliminating Hold Times to Improve Customer Service Satisfaction
We all get excited when a phone call rings at our business. If you’re getting calls in, it means there’s business being done. If customers are kept waiting for a long time, those little calls might not be coming in for long. While the dangers may not be apparent, leaving customers on the line for…
How Live Answering Services Actually Save Businesses Money
Many businesses are constantly trying to figure out ways to save money, and one of the ways they should consider is by getting a live answering service. At first thought, this type of service may seem expensive, but this isn’t the case. Here’s how live answering services save businesses money. First, businesses can save money…
3 Signs It’s Time to Hire a Virtual Receptionist for Your Small Business
It’s impossible and unrealistic for one person to be capable of doing absolutely everything and controlling all elements of their small business. By delegating daily administrative and operational tasks to someone else, you’ll instantly see the benefit of having more time to focus on your business. When it’s time to elevate your business, that usually…
Voicemail Doesn’t Cut It: Here’s Why Professionals Choose A Live Answering Service
Many businesses, small and large, make the mistake of not employing the help of a live answering service. When a customer reaches out to the company, they often get referred to voicemail without any interaction from a human receptionist. This may not seem like a problem, but it has a negative impact on a consumer’s…
