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Guide to Choosing the Right Answering Service for Doctors
The Critical Need for Secure Patient Communication Doctors and healthcare workers deal with sensitive patient information every day. HIPAA (Health Insurance Portability and Accountability Act) has strict rules. This makes secure communication crucially important. A HIPAA-compliant medical answering service offers a safe, reliable, cost-effective solution for doctors, clinics, and hospitals.At Voice Link of Columbus, Inc.,…
Benefits After-Hours Property Management Answering Service
The Challenge: Property Management Never Sleeps If you manage rental properties, you know your job doesn’t stop when the office closes. Calls keep coming in after business hours. This includes urgent plumbing issues, tenants locked out of their units, and prospective renters asking about availability. Without an after-hours answering service for property management, missed calls…
Secure text with Voice Link’s Secure Messaging Services
These days, mobile devices are not just for calling and texting. They connect us to loved ones, important information, entertainment, and our work. Mobile phones are incredibly useful for business professionals. They help make business operations easier while on the go. This is especially true when using Secure Messaging Services. For example, you can manage…
7 Ways a Phone Answering Service Can Enhance Businesses
In today’s fast-paced business environment, customer experience plays a critical role in retaining clients and fostering brand loyalty. One of the most effective ways to ensure excellent customer service is by utilizing a live answering service or a Phone Answering Service. Businesses that prioritize customer communication can build stronger relationships, improve customer satisfaction, and increase…
Why Your HVAC Business Needs a 24/7 Answering Service
As an HVAC business owner, you know that missing a single call could mean losing a high-value customer. Every call is important for businesses. It could be a late-night repair, a new client requesting a quote, or a loyal customer scheduling maintenance. Our HVAC Answering Service 24/7 ensures that you always have support. An after-hours…
10 Benefits of Ordering an Answering Service for Small Businesses
For small business owners, every call is an opportunity. It could be a sale, a customer needing help, or an urgent service request. However, handling calls while managing daily operations can be overwhelming. That’s where an answering service for small businesses becomes invaluable. At Voice Link of Columbus, Inc., we offer professional answering services. Our…
