As businesses across all industries and sizes were disrupted by the spread of COVID-19, they were forced to make some significant operational changes, including making changes to how they answered incoming calls. Many companies found themselves without a plan in place to keep their employees safe and their operations up and running, meaning their customers…
We understand how vital HVAC service is especially in the fast approaching summer months. Calls will be coming in about heating and air conditioning issues, heat pumps needing service, or needing new HVAC equipment. Building contractors are looking for HVAC contractors for new homes being built. Whether your business focuses on residential, commercial clients, or…
6 Signs You’re Ready To Hire A Healthcare Virtual Receptionist Hiring a healthcare virtual receptionist can help your facility in so many different ways. If any of the following apply to your facility, it might be time to take the plunge and hire a healthcare virtual receptionist service, like Voice Link. Your current…
The CoronaVirus / COVID-19 are closing offices all over the country – forcing employers to keep their employees home to avoid the spreading of the illness. In an event like this, does your business have a plan in place to keep your employees safe & healthy, your customers engaged, and your operations up and running?…
From HVAC providers to plumbers to electricians to home repair professionals, no matter the industry, we understand that service providers often manage their own offices. That means the time you and your workers spend answering incoming calls, emergency dispatching staff, scheduling appointments, or responding to emergency calls, takes away from time in the field solving…
Did you know an answering service can take your company’s calls around-the-clock, even when you are closed or when people are away from their desks? And, having someone to answer your calls 24/7 can go a long way for your business. 5 Reasons To Hire An Answering Service For 24/7 Phone Coverage An…