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Voice Link - Answering service improve sales

How An Answering Service Can Improve Sales

Looking for a way to improve your business’s sales? Consider hiring an answering service, like Voice Link. Spending money to make money might seem counterproductive, but in reality, hiring an answering service is a great way to improve your business’s bottom line. Here are 4 ways an answering service can improve your sales.    4…

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Voice link - inclement weather

Inclement Weather Closing Your Office? How Voice Link Can Help

Icy roads keeping employees at home? Hurricanes or tornadoes heading your way? In the case of a severe weather event, does your business have a plan in place to keep your employees safe, your customers engaged, and your operations up and running? It’s important for businesses of all shapes and sizes to be prepared for…

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virtual receptionist services

The Ultimate Guide to Voice Link’s Virtual Receptionist Services

Whether you are new to the idea of using a virtual receptionist, or you are searching for a new answering service provider, you probably have a lot of questions. For over 30 years, we’ve been at the forefront of dedicated virtual receptionist services. This list represents some of the most common questions we get asked…

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Voice Link - Virtual Receptionist

Every Company’s Wishlist and How Voice Link Can Help You

Every company has a wish list of things that will make the business more successful. Therefore, we’ve compiled five wishes every company has and explained how hiring a virtual receptionist service, like Voice Link, can make those wishes come true.    Top 5 Wishlist Items   Never Missing Phone Calls Not only are missed calls…

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Voice Link - Data Breach

What to Do During a Data Breach

What to Do During a Data Breach  In the business world, a data breach is an unauthorized or unwanted entry into a computer system that allows cyber hackers to access customer data such as passwords, credit card information, Social Security numbers, banking information or even medical information. Data breaches are not only a costly expense,…

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The Customer Service Killer: Long Hold Times

In today’s on-demand world, your customers want customer service on-demand. One of the most common points of friction in a customer service experience is when a customer is put on hold. No matter if it’s 60 seconds or 6 minutes, it’s just too long. Even when your company has a stellar customer service reputation, being…

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