Blog
Why Every Business Needs To Hire A Virtual Receptionist
There are so many benefits of hiring a virtual receptionist to manage your office phones or call center. Here are five benefits of hiring a virtual receptionist we think you’ll love. Hiring a virtual receptionist is a cost-effective way to manage your phones. When you hire a virtual receptionist, it saves your company from…
Why Small Businesses Need An Answering Service This Summer
In today’s world, people expect their needs to be taken care of ASAP. And, that includes customer service. But, small businesses often don’t have the manpower to be available for their customers 24/7/365. And, with summer coming up, small business employees will most likely be needing time off for vacations or wanting to spend some…
Why Funeral Homes Need An Answering Service
Running a funeral home is a delicate line of work, and you and your staff must do everything you can to address the needs of your grieving clients. Voice Link offers funeral answering services for funeral homes, so you can focus on what’s important: helping grieving families say goodbye to their loved ones. …
Efficient On-Call Shift Scheduling Helps Your Business and Your Employees
Efficient On-Call Shift Scheduling Helps Your Business and Your Employees For your employees on-call, day or night, the struggle is real when it comes to scheduling mishaps. On-call building maintenance crews are expected to act fast to stop leaks or fix burst pipes. HVAC technicians rely on accurate on-call schedules to assure someone can respond…
Communicating During COVID: How We Can Help
Even with the anticipation of relief from the pandemic, businesses from every vertical—service providers to healthcare practices—are still being affected and cautious. Most have mastered their internal communications through virtual meetings, team messaging platforms, chat, and email while working remotely, but what about your phones? Are incoming customer calls being answered? With live answering services…
Service Providers: 7 Reasons You Should Consider using a Live Answering Service
Not sure if a live phone answering service is right for your HVAC, plumbing, or other service-related company? When the nature of your business requires you and your crew to stay focused on the job at hand, phone calls often go unanswered, which means opportunities—and revenue could be missed. But answering your phone is…
