Maybe you never intended for your janitorial service to operate 24/7, but COVID-19 upended many business models, and as the heroes of our economy right now—keeping businesses safe and clean so they can reopen and remain open—you have probably found yourself and your employees working around the clock. Now, more than ever, janitorial service providers…
Hiring an on-call answering service can really benefit your business. Keep reading to learn what exactly on-call answering entails and why your business should hire an on-call answering service, like Voice Link to field your calls. What is On Call Answering? In a nutshell, on-call answering means a professional is answering your business’s…
A phone answering service can do far more than just answer incoming calls when you can’t. Voice Link’s modern live answering services can provide a full range of business solutions for healthcare providers, trade and professional service providers, and industries of all shapes and sizes. But what may surprise you, is Voice Link’s virtual receptionist…
Let’s start first by explaining what a live answering and virtual receptionist service is. Think of it as the next generation of an answering service. Traditionally, a third-party answered the phone and took messages for a provider or a business owner. But with the advances of digital and telecommunications technology like mobile phones, voice…
No matter if it is a broken water line or a failed sump pump, when a plumbing emergency happens, your customers need immediate service. Maybe your business is easy to find online, with top-rated reviews & impeccable customer service, but when potential clients try to reach you by phone and go directly to voicemail or…
We get it, times are tough. COVID-19 has hit us all hard and has forced businesses to make significant changes to their operations. If you’re extra busy right now, your employees are working remotely, or you could just use a little help with your phone answering, a 24 hour live answering service, like Voice Link,…