We understand the demands and challenges you face running your Utility Company. Voice Link’s answering services, virtual receptionist and call center solutions can help. Whether you need to improve your customer service efforts, or don’t want to miss another sales call, we are the virtual receptionist Utility Companies trust. We have experience working with public and private utilities including water, power, cable, and gas. 

• All calls are answered with your company name. Your callers are greeted by a live agent who will follow your script according to your instructions.
• We provide multiple emergency dispatching methods: Text message, email, paging or call the technicians cell phone.
• Live Answering Calls Twenty-four hours a day
• Filter Emergency / Non-Emergency Calls
• Reduce Your Response Times
• Increase Customer Service Satisfaction
• Handling Inbound & Rollover Call Volume
• Administering Messages in Real-Time
• Filtering Emergency & Non-Emergency Calls
• Boosting Revenue Growth & Probability