A Virtual Receptionist Service for Utility Companies

Your Voice Link - Utility Work Ahead

A Virtual Receptionist Service for Utility Companies

HVAC Contractors

Plumbers

Electricians

Locksmiths

Landscapers

Janitorial Services

Pest Control

Utility Companies

Home & Other Repair Services

Answering Services for Utility Companies

Voice Link of Columbus can keep your utility company’s operations running smoothly around the clock.

  • All calls are answered with your company name. Your callers are greeted by a live agent who will follow your script according to your instructions.
  • We provide multiple emergency dispatching methods: Text message, email, paging, or calling the technician's cell phone.
  • Live Answering Calls Twenty-four hours a day
  • Filter Emergency / Non-Emergency Calls
  • Reduce Your Response Times
  • Increase Customer Service Satisfaction
  • Handling Inbound & Rollover Call Volume
  • Administering Messages in Real-Time
  • Filtering Emergency & Non-Emergency Calls
  • Boosting Revenue Growth & Probability

Voice Link offers a wide variety of services for utility companies, including virtual receptionists, live answering services, call center solutions, and express messaging.

We can field all of your calls 24/7/365, just help out during periods of heavy call volume, or only cover you during nights, weekends, and holidays.

Every call is answered by a live agent.

We offer month-to-month service agreements to meet the needs of any utility business regardless of size and budget.

Our express messaging service sends emergency alerts and/or non-urgent reminders to your customers on your behalf.

Answering Service Cost

We are aware that utility companies will receive a lot of phone calls during their seasonal spikes. Your cost is based on volume so we allow you to change your plan so you can lower your cost during your slow time.

Take the first step to improving business efficiencies and capturing revenue.

Take the first step to improving business efficiencies and capturing revenue. Whether your business is looking to expand to 24/7 availability, or outsource customer appointment scheduling and reminders due to time and resource constraints, Voice Link’s virtual receptionist services can help your utility company.

Let Voice Link help answer your incoming calls, so you have more time to work on your business.

Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Businesses’ Needs.

Voice Link can help your residential and/or commercial business by:

Handling Inbound & Rollover Call Volume
Administering Messages in Real-Time
Filtering Emergency & Non-Emergency Calls
Boosting Revenue Growth & Probability
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Voice Link provides 24/7/365 top quality call center, order taking, and telephone answering service plans starting at $29.

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"Joann Fussell runs a very professional call center providing 24/7 nationwide services.  She has been a joy to work with over the years... and she is always looking for ways to improve her business and the level of support she provides for her clients. I would highly recommend anyone looking for a call center to partner with to contact her."

Tom Lindsay
Sales Representative at Amtelco

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