A Virtual Receptionist Service for Utility Companies
Answering Services for Utility Companies
Voice Link of Columbus can keep your utility company’s operations running smoothly around the clock.
- All calls are answered with your company name. Your callers are greeted by a live agent who will follow your script according to your instructions.
- We provide multiple emergency dispatching methods: Text message, email, paging, or calling the technician's cell phone.
- Live Answering Calls Twenty-four hours a day
- Filter Emergency / Non-Emergency Calls
- Reduce Your Response Times
- Increase Customer Service Satisfaction
- Handling Inbound & Rollover Call Volume
- Administering Messages in Real-Time
- Filtering Emergency & Non-Emergency Calls
- Boosting Revenue Growth & Probability
Voice Link offers a wide variety of services for utility companies, including virtual receptionists, live answering services, call center solutions, and express messaging.
We can field all of your calls 24/7/365, just help out during periods of heavy call volume, or only cover you during nights, weekends, and holidays.
Every call is answered by a live agent.
We offer month-to-month service agreements to meet the needs of any utility business regardless of size and budget.
Our express messaging service sends emergency alerts and/or non-urgent reminders to your customers on your behalf.