Telephone Answering Services

At Voice Link, we take the time to understand your organizational goals and then utilize our proven industry-specific inbound call center experience to develop a customized solution that will help your company succeed. Whether your inbound call center service requirements are simple or complex, requiring live customer service specialists and/or Interactive Voice Response (IVR) applications, by leveraging our extensive experience and leading edge technology we will develop flexible solutions in order to provide maximum results for your company.

Our Call Center Solutions Include

Voice Link can be your strategic partner in expanded customer communications by providing:

“Voice Link of Columbus has answered our phones for over 20 years, during this time they have never let me down. At all times the operators have been very helpful and professional. I don’t know of any other answering service that provides the personal service you receive from Voice Link of Columbus. I know first handed by locking my keys in my car, I couldn’t reach any one to get the number to a locksmith, I knew answering service always would be there, I called them got the number, the operator was kind enough to call for me. You just won’t find this type of personal service in this day and time. Keep up the good work, and most of all thank you for taking care of my customers and me.”

Pam Horne

Bi-City Service Company

At Voice Link, our experienced team and innovative technology come together to create a new level of customer care. In defining the ideal solution for providing telecommunication services, we merge the personal touch with the efficiencies of today’s technology. All of our services can be tailored to meet your specific needs and our clients see solid results including enhanced customer retention and increased revenue.

You Deserve Our World-Class Telephone Answering Services

Businesses that deeply care about customer experience turn to Voice Link for comprehensive telecommunication services from a traditional call center service offering to multi-touch call center solutions. We partner with companies of all sizes across many industries to support them in delivering exceptional customer service, anytime of the day or night.