A Virtual Receptionist Service for Hospitalists

Your Voice Link - Hospitalists

A Virtual Receptionist Service for Hospitalists

Dentists & Orthodontists

Physicians

Your-Voice-Link-Chiropractor-Icon-a

Chiropractors

Clinics

Hospitalists

Hospitalists

Hospital communications are particularly problematic because of the sheer number of people and departments contained within a single building. Outsourcing your hospital’s voice communications may be the answer to both relieving your current staff of call responsibilities and freeing up physical space in hospital real estate.

Voice Link customizes your communications plan for the services you need:

  • Answering and returning phone calls
  • Transferring to hospital staff efficiently
  • Managing appointments
  • HIPAA-trained agents for compliance

All helping patient retention and boosting referrals!

Security Is Our Priority. Our App Ensures Your Data Is Safe and HIPAA compliant

Voice Link’s Virtual Receptionist Features for Hospitalists:

  • Secure communication app
  • Cost-effective services
  • Follow your protocols
  • Web portal accessibility
  • HIPAA / HITECH
  • 24/7 Availability
  • After Hours Answering
  • Customizable patient communications
  • Overflow Answering

Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Businesses’ Needs.

Secure Messaging

Protect your patients and protect your organization when you use our Mobile App to send encrypted messages to Android™, Apple® iPad®, iPhone®, iPod touch® and BlackBerry® mobile devices.

Manage and access your Voice Link account with the industry-leading HIPAA and HITECH compliant secure two-way messaging service.

Certified Partner of MiSecure Messages

State of the Art Technology that you can trust!

Voice Link is a certified partner with miSecureMessages.

Why You Should Use An Answering Service for Your Medical Practice.

The staff at smaller medical offices have their hands full managing the predictable day to day operations of patient care, answering urgent calls, writing down urgent messages. Not to mention responding to unexpected patient emergencies. A medical answering service provides a team of receptionists that are equipped to quickly and courteously answer all patient calls regardless of the time of day or night.

Your patients may not care if your medical office is small or large -- what matters to them is that they feel attended to by a live receptionist, whether their needs are routine or urgent. Patients and their families report a greater sense of confidence in their physician when their calls are answered and their health care concerns are addressed promptly, with compassion. Callers who are greeted by an automated system or who are prompted to leave a voicemail are far more likely to hang up than a caller who is greeted by a live receptionist representing your medical office by name.

Voice Link provides 24/7/365 top medical answering service. Call us today at 706-391-4623.

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"Joann Fussell runs a very professional call center providing 24/7 nationwide services.  She has been a joy to work with over the years... and she is always looking for ways to improve her business and the level of support she provides for her clients. I would highly recommend anyone looking for a call center to partner with to contact her."

Tom Lindsay
Sales Representative at Amtelco

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