A Local Answering Service for Janitorial Services

Your Voice Link - Janitor cleaning up a spill

A Virtual Receptionist Service for Janitorial Services

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Virtual Receptionist Services for Janitorial Services

The Voice Link team knows how important customer service is to your janitorial business’s reputation. We can help improve your customer service efforts!

  • All calls are answered with your company name. Your callers are greeted by a live agent who will follow your script according to your instructions.
  • We provide multiple emergency dispatching methods: Text message, email, paging, or calling the technician's cell phone.
  • Live Answering Calls Twenty-four hours a day
  • Filter Emergency / Non-Emergency Calls
  • Reduce Your Response Times
  • Increase Customer Service Satisfaction
  • Handling Inbound & Rollover Call Volume
  • Administering Messages in Real-Time
  • Filtering Emergency & Non-Emergency Calls
  • Boosting Revenue Growth & Probability

Voice Link of Columbus can do so much more for your janitorial business than just field your calls!

Janitorial emergencies can and do happen after hours. We can filter emergency and non-emergency calls and make sure you get the calls you need ASAP.

We can act as a dispatcher between your customers and your personnel to keep your team cleaning while ensuring your customers’ needs are met.

We can handle your appointment scheduling using our state-of-the-art software.

We can handle inbound and rollover call volume 24/7/365, so you’ll never miss an important call.

Answering Service Cost

We are aware that janitorial companies will receive a lot of phone calls during their seasonal spikes. Your cost is based on volume so we allow you to change your plan so you can lower your cost during your slow time.

Take the first step to improving business efficiencies and capturing revenue.

Take the first step to improving business efficiencies and capturing revenue. Whether your business is looking to expand to 24/7 availability, or outsource customer appointment scheduling and reminders due to time and resource constraints, Voice Link’s virtual receptionist services can help your
janitorial business.

Let Voice Link help answer your incoming calls, so you have more time to work on your business.

Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Businesses’ Needs.

Voice Link can help your residential and/or commercial business by:

Handling Inbound & Rollover Call Volume
Administering Messages in Real-Time
Filtering Emergency & Non-Emergency Calls
Boosting Revenue Growth & Probability
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Voice Link provides 24/7/365 top quality call center, order taking, and telephone answering service plans starting at $29.

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"Joann Fussell runs a very professional call center providing 24/7 nationwide services.  She has been a joy to work with over the years... and she is always looking for ways to improve her business and the level of support she provides for her clients. I would highly recommend anyone looking for a call center to partner with to contact her."

Tom Lindsay
Sales Representative at Amtelco

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