A Virtual Receptionist Service for Janitorial Services
Virtual Receptionist Services for Janitorial Services
The Voice Link team knows how important customer service is to your janitorial business’s reputation. We can help improve your customer service efforts!
- All calls are answered with your company name. Your callers are greeted by a live agent who will follow your script according to your instructions.
- We provide multiple emergency dispatching methods: Text message, email, paging, or calling the technician's cell phone.
- Live Answering Calls Twenty-four hours a day
- Filter Emergency / Non-Emergency Calls
- Reduce Your Response Times
- Increase Customer Service Satisfaction
- Handling Inbound & Rollover Call Volume
- Administering Messages in Real-Time
- Filtering Emergency & Non-Emergency Calls
- Boosting Revenue Growth & Probability
Voice Link of Columbus can do so much more for your janitorial business than just field your calls!
Janitorial emergencies can and do happen after hours. We can filter emergency and non-emergency calls and make sure you get the calls you need ASAP.
We can act as a dispatcher between your customers and your personnel to keep your team cleaning while ensuring your customers’ needs are met.
We can handle your appointment scheduling using our state-of-the-art software.
We can handle inbound and rollover call volume 24/7/365, so you’ll never miss an important call.