Voice Link becomes an extension of your company by using custom scripts and screens, as well as accessing your website & CRM, according to your specifications and assuming your company’s image, available anytime 24 hours a day, 7 days a week giving our clients the competitive advantage over their competitors. With our Order Entry and Customer Care services, we can customize your account to suit your company’s specific needs. Customer Service Representatives provide virtual seminar booking, reservations lines, customer care, and order desk for clients on a full-time, after hours, or as-needed basis. Representatives handle your customer service enquiries regardless of the size or scale of your campaign. Our commitment is to provide our clients state-of-the-art technology solutions fronted by capable, courteous, and service-oriented call center professionals.
“Joann Fussell runs a very professional call center providing 24/7 nationwide service. She has been a joy to work with over the years… and she is always looking for ways to improve her business and the level of support she provides for her clients. I would highly recommend anyone looking for a call center to partner with to contact her.”
Tom Lindsay
Sales Representative at Amtelco
Voice Link’s Customized Order Taking Service is Ideal for:
- Reservations & Seminar Booking
- Customer Care & Information
- CRM Management
- Order Entry
- Catalog & Product Orders
- Email Inquiries
- Lead Capture / Literature Requests
- Reservations and Registrations
- Fund Raising
- Event Promotions
- Catalog Order Taking
- Print Advertising
- Radio / TV Advertising
Interested in learning more about how we can help you improve productivity, decrease hold times, and serve your customers better?
Check out our blog or contact us today for a free consultation to establish a plan for you!