At Voice Link, we provide an affordable communications solution for answering your phones and expanding and managing your business. We are the virtual receptionist service that answers your phones during normal business hours, after hours, holidays, inclement weather and other emergencies.
Businesses that deeply care about customer experience turn to Voice Link for comprehensive telecommunication services from a traditional call center service offering to multi-touch call center solutions. We partner with companies of all sizes across many industries to support them and their customers via telephone, email and live webchat.
“We have used voice link for more than 17 years as our healthcare answering service and love how technology ensures our calls are never missed!"
Happy Hills Health Center
“Columbus Hospice & Columbus Hospice of Alabama have used Voice Link for more than 17 years as our health care provider answering service. My favorite aspect of Voice Link is the use of technology. The technology ensures that calls are not missed, and further if a question arises as to the content of a call, the calls are recorded for easy access and review. If we have a question or a need, we are able to get immediate, local service, and attentive response.”
Sr. VP Clinical Operations/COO, Columbus Hospice & Columbus Hospice of Alabama
“Joann Fussell, CFO for Voice Link, my answering service company, is knowledgeable, efficient, and caring. My patients are happy with the service provided by Voice Link. Voice Link is conveniently located close to me in Columbus, Georgia. Joann manages Voice Link in a manner that is welcoming and comforting for my patients. I recommend Joann Fussell and Voice Link without reservation.”
Alan Miller, M.D., FAAFP
Family Physician at Miller Family Medicine Clinic, P.C.