Four Reasons Why a Virtual Receptionist is the Perfect Solution

Happy african call center operator wearing headset looking at camera

Customers in need of an answer still prefer to make a phone call and speak with a live voice to resolve a problem. No matter how much technology has made our lives simpler. Unfortunately, the days of a dedicated receptionist sitting behind a desk in an office are becoming obsolete. But customers also do not…

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Inside Look: Virtual Receptionists or Hiring Your Own?

Black shoes standing at the crossroad

As a small or medium-sized business owner, you are in a never-ending cycle of looking for ways to stay efficient, competitive, and poised for growth while managing your costs. And while there is no argument that having a live receptionist answer your phones creates a better customer service experience, the debate is whether or not…

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