Virtual Answering Service for Medical Clinics
Virtual Receptionist Services for Clinics
In a busy clinic setting, communicating with patients in a timely manner is crucial. With limited appointment availability, time-sensitive treatments, and the sheer volume of calls your clinic receives, it’s easy for your team to be overwhelmed. One of the simplest ways for medical professionals to lighten your staff’s workload is by outsourcing is call and voicemail system.
Voice Link’s medical clinic answering service offers dedicated virtual assistants to relieve your staff of communication-related tasks:
- Answering and returning phone calls
- Managing and scheduling appointments
- Maintaining your clinic's reputation for customer service
- After-hours support
Our Voice Link agents work seamlessly with your team to ensure smooth, consistent communication.
Key Features of Voice Link’s Answering Services for Medical Clinics
Voice Link offers a HIPAA-compliant medical answering service tailored to the fast-paced demands of healthcare providers. Whether you're managing routine calls or need after hours answering services for medical offices, our team ensures your patients are supported around the clock with professionalism and care.
Secure communication app
Cost-effective services
Follow your healthcare practice protocols
Web portal accessibility
HIPAA / HITECH
Appointment Scheduling
24/7 Availability
After Hours Answering
Customizable patient communications
Overflow Answering
Voice Link of Columbus Inc. Has Multiple Service Plans to Fit Your Clinic’s Needs.
Secure Messaging – Security is Our Priority
Keep your patient’s information protected and your organization complaint with our secure Mobile App. Send encrypted messages to Android™, Apple® iPad®, iPhone®, iPod touch® and BlackBerry® mobile devices with confidence.
Our app uses industry-leading technology for HIPAA and HITECH compliant secure two-way messaging, so you can securely manage communication and access your Voice Link account anytime, anywhere.
State of the Art Technology that you can trust!
Voice Link is a certified partner with miSecureMessages.
Why You Should Use a Virtual Assistant for Your Medical Practice
In smaller medical offices, staff a have their hands full managing the day to day operations of patient care, answering urgent calls, and managing unexpected emergencies.
Your patients don’t care if your medical office is small or large. What matters most is that their call is answered , no matter if their needs are routine or urgent. In fact, patients and their families report a greater sense of confidence in their physician when their calls are answered by live receptionist who listens and responds with compassion.
On the other hand, callers who are greeted by an automated system or who are prompted to leave a voicemail are far more likely to hang up
A health care answering service provides a team of trained receptionists who are equipped to quickly and courteously answer all patient calls. Whether you're managing routine calls or need after hours answering services, a virtual assistant can ensure your patients are supported around the clock with professionalism and care.
Start Your Virtual Receptionist Service Today
Discover how Voice Link can support your staff and enhance the patient experience with 24/7/365 answering services for medical practices. Call us today at 706-391-4623.
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