Posts Tagged ‘best virtual receptionist’
Which Provides Better Customer Service: Email or Phone Call? (Part I)
When it comes to communicating directly with a business, some customers prefer to shoot an email to a customer support rep, while others prefer to pick up the phone. Between a phone call versus email, does one have a faster resolution time than the other, and which delivers better customer service in the long run?…
Read MoreWhat You Need To Know Before Hiring A Virtual Receptionist
Running a business in today’s consumer-driven economy takes extra time, attention and dedication in many ways. Customers expect quick answers and excellent customer service around the clock and at every interaction with a business, including on phone calls. For this reason, more businesses are turning to virtual receptionists to handle their calls and other routine…
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