“Columbus Hospice & Columbus Hospice of Alabama have used Voice Link for more than 17 years as our health care provider answering service. My favorite aspect of Voice Link is the use of technology. The technology ensures that calls are not missed, and further, if a question arises as to the content of a call, the calls are recorded for easy access and review. If we have a question or a need, we are able to get immediate, local service, and an attentive response.”


Donna Morgan
Sr. VP Clinical Operations/COO, Columbus Hospice & Columbus Hospice of Alabama

“Joann Fussell runs a very professional call center providing 24/7 nationwide service. She has been a joy to work with over the years… and she is always looking for ways to improve her business and the level of support she provides for her clients. I would highly recommend anyone looking for a call center to partner with to contact her.”


Tom Lindsay
Sales Representative at Amtelco

“Voice Link of Columbus Inc. has provided my law Firm with impeccable service since 2006. I frequently hear from my clients and other lawyers how “professional” my receptionist was when I know it was VoiceLink answering the phone. Instead of callers being turned off they are handled professionally and efficiently.”


Ted D. Morgan
Partner/Owner, Litigation & Trial Practice

“Voice Link of Columbus has answered our phones for over 20 years, during this time they have never let me down. At all times the operators have been very helpful and professional. I don’t know of any other answering service that provides the personal service you receive from Voice Link of Columbus. I know first handed by locking my keys in my car, I couldn’t reach any one to get the number to a locksmith, I knew answering service always would be there, I called them got the number, the operator was kind enough to call for me. You just won’t find this type of personal service in this day and time. Keep up the good work, and most of all thank you for taking care of my customers and me.”


Pam Horne
Bi-City Service Company

“Best answering service we’ve ever used by far. They do an excellent job everyday. Never any complaints from our patients or physicians. Thank you so much.”


Connie Juhan
Practice Administrator at Smith-Lambert Clinic