Posts by JoAnn Fussell
The Role of Legal Answering Services in Law Practices
Giving Priority to Client Communication in Law Firms Within the sphere of law practice, communication holds paramount significance. Each incoming call, email, or voicemail symbolizes a client requiring immediate legal aid. The lawyer’s response speed and style can either strengthen or weaken the attorney-client bond. Attorneys often grapple with finding sufficient time to address client…
Read MoreHow Voice Link’s Answering Services Facilitate Growth in Pest Control Services
Pest control is necessary throughout the year. It gets rid of ants, fleas, and rodents in different seasons. More people want effective solutions for annoying infestations, so the demand for pest control services is growing. Experts project that the pest control industry will grow by $7 billion by 2026. This is positive news for companies…
Read MoreLive Answering Service for Small Businesses
Voice Link is the ultimate live answering service for small businesses. With years of service expertise and a dedicated team, this is one option that will yield impressive results instantly. Business owners need a dependable live answering service. This service should be passionate about delivering great customer service. The focus should be on delivering top-notch…
Read MoreBenefits of Hiring a Healthcare Answering Service
Hiring a healthcare answering service, such as Voice Link, can provide numerous benefits to your medical practice or facility. A virtual medical receptionist can make life easier for your healthcare facility. It can handle your call volume and take care of other tasks. This can help reduce the workload. This can help ease the workload…
Read MoreWhy Live Answering Service is Important for Utility Companies
As technology continues to evolve, reliable communication has become a necessity for businesses in all industries. However, for utility companies, communication is not just a matter of convenience, it is critical to their day-to-day operations. Reliable communication is essential for utility companies. This blog post will explore how Voice Link’s solutions can help them meet…
Read MoreReasons Small Business Should Combine Marketing and Customer Service Strategies
Following statistics released by the U.S. Department of Labor, nearly half of all small- to medium-sized businesses fail within 5 years. With the odds that things go your way literally being a coin flip, it is integral that you have a marketing edge to distinguish yourself from the competition. The issue is that with 91%…
Read MoreEliminating Hold Times to Improve Customer Service Satisfaction
We all get excited when a phone call rings at our business. If you’re getting calls in, it means there’s business being done. If customers are kept waiting for a long time, those little calls might not be coming in for long. While the dangers may not be apparent, leaving customers on the line for…
Read MoreHow Live Answering Services Actually Save Businesses Money
Many businesses are constantly trying to figure out ways to save money, and one of the ways they should consider is by getting a live answering service. At first thought, this type of service may seem expensive, but this isn’t the case. Here’s how live answering services save businesses money. First, businesses can save money…
Read More3 Signs It’s Time to Hire a Virtual Receptionist for Your Small Business
It’s impossible and unrealistic for one person to be capable of doing absolutely everything and controlling all elements of their small business. By delegating daily administrative and operational tasks to someone else, you’ll instantly see the benefit of having more time to focus on your business. When it’s time to elevate your business, that usually…
Read MoreVoicemail Doesn’t Cut It: Here’s Why Professionals Choose A Live Answering Service
Many businesses, small and large, make the mistake of not employing the help of a live answering service. When a customer reaches out to the company, they often get referred to voicemail without any interaction from a human receptionist. This may not seem like a problem, but it has a negative impact on a consumer’s…
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