Handyman and home service businesses offer various specialized services like carpentry, plumbing, painting, HVAC, and home security. Over 91,000 handyman services exist in the US. It is difficult for small to mid-sized home service businesses to differentiate themselves from the competition. Just being good at what you do isn’t enough. Many other businesses are also good and have more experience and better branding.

One aspect of home service businesses that isn’t as widespread is delivering excellent customer service and communication. There are several reasons for this. Some people are not trained in call handling, which is one reason.

Another reason is that some people focus more on technical skills than customer service. Additionally, some repairmen do not have a phone service. Without a live answering service, professionals may miss calls and messages, leading to unhappy clients who will seek services elsewhere.

Securing a handyman phone answering service call answering service for handymen and home service enterprises is the initial move towards enhancing your customer service, streamlining your business processes, and ultimately, boosting your earnings. Here’s how Voice Link can help you stand out among the sea of handyman competitors.

Improve Your Customer Service

Voice Link’s 24/7 live answering service for handymen is designed to provide exceptional customer service and enhance brand trust and customer loyalty. Our virtual receptionists will answer calls quickly and follow a script based on your instructions.

Voice Link’s live agents are available to help customers with scheduling appointments and answering questions about handyman services. They will provide the necessary expertise to meet customer needs and build a strong brand reputation. Stand out from your competitors and create strong connections with your customers. Achieve this by offering dependable and expert answering services that exceed customer expectations.

With our team of friendly and professional live agents answer your incoming calls and take messages, customers will feel more valued and appreciated, which will place your business at the forefront of the home service industry.

Streamline Your Business Operations

Voice Link’s telephone answering service can manage a variety of administrative tasks so you can focus on running your business and providing the best services for your clients.

An answering service for handyman and home service business includes the following benefits:

• Administered messages in real-time
• Multiple emergency dispatch methods via texting, emailing, calling, or paging
• Reduction in response times
• Filtered emergency and non-emergency calls
• Providing reminder calls
• Text Message
• 24 hours a day virtual office
• Full time virtual receptionist services
• Increase your customer experience
• Handle your customer calls 24 hours a day
• Answer the phone while you are out of the office

It’s easy to feel overwhelmed with voicemail messages, a constant stream of phone calls, and the day-to-day tasks that a handyman profession entails. Fortunately, Voice Link’s repairman phone answering service will alleviate this burden of communication overload, which will help to improve your focus, productivity, and efficiency when running your business.

Maximize Your Profits

With a live answering service for handymen and home service businesses, you’ll have more flexibility when it comes to scaling your business during periods of high and low demand.

Voice Link’s Handyman call handling service can easily assist handyman services and their customer’s service requests. A live voice is so much more inviting than a voice mail or trying to handle a call while you are giving an estimate to a new client. We will give your customers friendly and efficient service at a fraction of the cost your company would pay to staff it yourself 24 hours 7 days a week.

During slow seasons, you can save money by using fewer minutes and live agents for calls. This will help you stay on budget. Conversely, seasonal spikes may call for more virtual representatives to manage calls, appointments, and messages.

Virtual agents are more cost-effective than hiring employees. This is because you don’t have to cover expenses such as office supplies, equipment, office space, employee insurance, salaries, or benefits.

Voice Link’s live answering service can help you in multiple ways. It can save you money, increase your profits, and improve your business. This is achieved by scaling resources, reducing overhead costs, and boosting customer retention rates.

Schedule a Free Consultation

Ready to take your home service business to new heights? Voice Link has over 30 years of phone answering experience, tailoring our live answering solutions to a wide variety of industries.

Our agents are available 24/7 to provide customer support and handle administrative tasks. This allows you to have more time for both work and personal life. Schedule your free consultation with Voice Link today to learn more.