Medical answering service
Top Choice for Healthcare Answering Services
The Importance of Medical Answering Services The healthcare industry operates around the clock, and so do the needs of its patients. From after-hours inquiries to emergency calls, healthcare providers must answer every call promptly and professionally. This is where a Healthcare Answering Service becomes invaluable. This is where Voice Link of Columbus steps into the…
Read MoreChoosing the Right Answering Service for Medical Clinics
Running a medical clinic is demanding. With the need to juggle patient communication, appointments, and emergency inquiries, medical professionals often seek the help of a reliable answering service for medical clinics. Choosing the right answering service for your medical office is important. It helps improve communication, ensures compliance, and provides great patient care. In this…
Read MoreThe Benefits of a Doctor Answering Service
In a bustling physician’s practice, efficiency is paramount. It can be difficult to maintain good customer service and comply with rules like HIPAA when there is an excessive workload. This can make it challenging to provide quality service to customers and adhere to regulations. The high volume of work can make it tough to balance…
Read MoreElevate Patient Care with Voice Link’s Tailored Answering Services for Chiropractors
Meeting the Unique Needs of Chiropractors Running a chiropractic practice comes with its own set of demands, and at Voice Link, we understand the challenges you face. Our virtual receptionists for chiropractors are equipped with features designed to enhance patient satisfaction, streamline communication, and boost the efficiency of your practice. Key Features of an Answering…
Read MoreIs It Ok For Virtual Receptionists To Text Physicians Patient Information?
If you work in the healthcare industry, you already know how crucial it is to protect your patients’ health information (PHI) in compliance with HIPAA regulations. Your practice can be fined up to $1.5 million for unprotected PHI, even if the breach is accidental or unintentional. For this reason, texting to mobile devices has become…
Read More3 Surprising Tasks Virtual Receptionists Can Do For Medical Providers
The benefits of working with virtual receptionists at a live answering service are numerous for healthcare and medical providers. Some medical providers think that virtual receptionists simply answer calls and take messages. While this is a core service they provide, virtual receptionists can help healthcare practices operate efficiently in many other ways. Here are just…
Read MoreTop 4 Mistakes Doctors Make When Choosing A Virtual Receptionist
How your patients’ calls to your practice are handled is their first indication of whether you’re there for them regardless of the time of day or night, or you’re not. This is true whether they’re calling to schedule an appointment, ask for advice, or are having an urgent health issue. In order to ensure that…
Read More4 Ways A Live Answering Service Increases Patient Loyalty
Healthcare is a competitive field, and patient loyalty is harder to earn than ever today. Patients are aware they have many choices to go elsewhere if they’re not getting the care and attention they deserve. With every interaction, from calling a medical provider to make an appointment to coming in for treatment, patients are evaluating…
Read MoreWhich Types Of Medical Practices Benefit From Virtual Receptionists?
The last thing anyone wants to hear when they call a healthcare provider’s office with an urgent medical question is “please hold.” However, due to the inherently busy nature of medical practices that’s all too often what callers do hear, regardless of the size and nature of the practice. Solo practitioners struggle to keep up…
Read MoreHow a Live Answering Services Help Home Care Agencies Deliver Better Care
The demand for home health care services continues to rise as the U.S. aging population grows. Over the past five years, the home care industry has grown by 3.4% to reach $93 billion in revenue in 2018. Among Americans over the age of 65, almost 70 percent will require long-term care, either in a facility…
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