Search results for: small business
How an Answering Service Can Make Communication with Patients Pain-Free
Whether you run a small family practice or a large healthcare facility, each missed call equals potential lost revenue. Statistics show that between 35% and 65% of callers will hang up if their call isn’t answered by a live receptionist. If you’re relying on voicemail to pick up the slack when your staff is busy, you’re…
Read MoreSick and Tired of Answering Calls?
Whether your business is large or small, phone calls and web inquiries are the pipelines to growing your customer base. But what happens when that pipeline gets jammed up because you and your staff are too busy with other imperative tasks to efficiently answer those calls? All too often, both existing and potential customers question…
Read MoreShould you Text (SMS) Physician’s patient information?
Texting to mobile devices has become a concern for many health care leaders. Loss or stolen mobile devices containing unsecured “personal health information (PHI)” has caused numerous reported breaches and enforcement actions in the past few years. Use of mobile devices for texting PHI poses a number of risks. Are you taking the chance of…
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