3 Reasons You Shouldn’t Answer Your Own Business Calls

Customers are calling, your schedule is filling up, and 2018 is off to a great start. That’s good news, but if you want the success to continue you should reconsider answering your own phone calls if you’re a business owner. Here are 3 reasons why: It sends the wrong message. It may seem counterintuitive that…

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Why Should A Small Legal Practice Get Help Answering Calls?

An article in Forbes described how attorney Fabian Lima left the law firm life to work independently on the legal cases that mattered most to him—immigration and criminal law. Lima is not alone in his desire to work on his own. The article cites Intuit’s Future of Small Business report, which reveals that the number…

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Is Your Business A Perfect Fit For An Answering Service?

One of the most common questions business owners ask when considering whether or not to hire an answering service is, “Do other businesses in my industry have answering services? And does it really benefit them?” The simple answer is yes, and yes. Businesses within just about any industry you can think of use answering services…

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Can Hiring a Virtual Receptionist Grow Your Business Faster?

Virtual receptionists are becoming an increasingly popular alternative to traditional in-office receptionists, providing dedicated customer service for businesses large and small, across all industries. Customers today expect immediate and personal responses, and the businesses that ensure their customers receive that level of care see results through customer retention and acquisition. You never know when your…

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Why Small Healthcare Practices Need Live Answering Services

Although it’s a common misperception, answering services or call centers aren’t just for big businesses. In fact, a live telephone answering service can give a small practice a big advantage when it comes to customer care, 24/7, reliability, and technology that small healthcare providers struggle to cover in-house. At Voice Link of Columbus, Inc., we’ve watched…

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What’s the Perfect Answering Service for Plumbers?

24/7 Answering Service for Plumbers

Here’s what you get when you work with Voice Link’s plumbing answering service: This service helps plumbers never miss important calls. You can focus on growing your business. Our plumbing call answering service ensures that every customer receives a quick and professional response to their questions. This helps improve your reputation and response time. If…

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Provide After Hour Services with Voice Link of Columbus

Service Provider working

For plumbers, electricians, HVAC experts, and pest control specialists, customer service is the backbone of success. Without a reliable system for handling calls, businesses can miss opportunities. This can hurt their reputation and cause operational issues. This is where a Professional After Hours Answering Service can make a difference, preventing reputational damage and operational issues.…

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Learn if a Phone Answering Service is Worth It

blog benefits of answering service for small businesses

Missed calls represent more than just missed opportunities—they can lead to lost sales, clients, or partnerships. Is it advantageous to invest in a phone answering service? For business owners, the decision isn’t always easy, but the benefits can be life-changing. Assessing every element will enable you to maintain a competitive edge. How Can a Phone…

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No Long-Term Contract Call Answering Services

Live Answering Service in Columbus, GA

In today’s fast-paced and competitive business environment, flexibility is more important than ever. Companies need services that can adapt to their changing needs without tying them down with long-term contracts. Columbus’s Voice Link understands this. They offer a No Long-Term Contract Answering Service. This gives businesses the freedom they need. Here’s an in-depth look at…

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