4 Ways Express Messaging Helps People Communicate

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Have you ever become bogged down when trying to gather and maintain email or phone lists for a group or organization you’re part of? Or have you ever gotten overwhelmed by group texts?

Let’s face it, communicating to a large group of people—whether it’s for work or play—can be time-consuming and frustrating. But express messaging is changing that.

Express messaging is an automated mass notification system that’s useful for anyone who needs to reach a group of people instantly, with just one message and one click. Alerts, reminders, and notifications are sent instantly to predetermined groups of people by text, email or automated calls.

Cities and towns are using express messaging to notify residents of road closures or evacuation plans. Colleges and universities are using it to alert students if there’s a campus issue. Businesses are using it to send notifications to employees or customers. Organizations and community groups are using it to remind members about events or to send directions. The possibilities are endless, but the bottom line is that express messaging is efficient, effective, and affordable. So, how can it benefit you and your group?

Easy – No Equipment Or Software Needed

Express messaging is simple to use and integrate, and there is no installation or equipment investment on your phone system or computer systems.The automated messages are generated remotely online through an independent and secure large-scale phone and IT infrastructure that ensures fast distribution of alert and notification messages.

Even if your internet is down or you’re somewhere with no internet access and want to send a message, you have access to live operators who will help you send your message at no charge, 24/7, 365 days a year.

Saves Time

You can determine who receives the messages based on the members of your organization, the workers at your business, the students at your school, or the residents in your community. Groups can be added by bulk imports or contact lists, and group members simply sign up once through an online portal. They choose whether they want to receive messages via text, email, or automated calls, and also have the option to send a confirmation receipt after they receive an alert.

All messages are sent instantly, a dashboard tracks alerts in real time, and transmission reports are always available online. In addition, support is available 24/7 through a customer service representative.

Improves Productivity & Participation

Colleges and universities that are using express messaging are reporting higher attendance for classes and events. Plus, administrators have greater peace of mind knowing they can instantly communicate with students and staff should a dangerous situation arise on campus.  

Cities, towns, and municipalities are seeing better results in community safety by sending alerts to residents for weather evacuations or road closures, and public workers are operating more efficiently when residents receive notifications about changes in routine matters like trash collection.

And communities of all sorts are reporting a surge in the number of new group member sign-ups after an alert or event notice had been sent. Whether the group members are part of a civic organization, a club, or residents at a senior living facility, they find that the messages are easy and helpful to receive. Then they spread the word to other group members who had not yet signed up. As a result, group participation grows, making the notifications even more effective.


Messages and alerts are sent effortlessly and instantly, at a fraction of what it would cost for an employee to manage the same task. There’s no limit on the number of messages you can send. Rates are fixed regardless of usage, and there’s no contract or long term commitment. Some express messaging services charge 25¢ for each text or call per person contacted, which can add up quickly. Voice Link of Columbus, Inc. offers express messaging at just $2.50 per group member, which is a one-time payment, once a year, for unlimited messages.

Express messaging saves you time, money, and the hassle of trying to communicate with large groups of people, all while improving productivity and participation.

Voice Link offers month-to-month service agreements to meet your unique needs, with no hidden fees. Our excellent reputation, expert staff, and state-of-the-art telecommunications services will exceed your expectations. If you’d like to learn more about how Voice Link of Columbus, Inc. can partner with your school, community group, business, or institution to provide express messaging, please call us at (800) 262-2799 for a free consultation, or request information online.