Blog
Why After-Hours Answering Services Are Essential for Property Management Success
In property management, good customer service is important for keeping tenants and building trust with owners. Property managers handle many tasks, like managing maintenance requests and dealing with emergencies. A helpful way to improve operations and service is to use an after-hours answering service. Property management companies should consider using an answering service for property…
HIPAA-Compliant Messaging for Telehealth and Healthcare Providers: What to Know?
In the rapidly evolving world of telehealth, effective communication between healthcare providers and patients is essential. Ensuring all communication channels comply with HIPAA regulations is of vital importance. This helps protect patient data and avoid expensive penalties. In this post, we’ll explore HIPAA-compliant messaging practices to help healthcare providers securely communicate with their patients. What…
The Rise of Virtual Customer Service
In today’s fast digital world, businesses must adapt. They need to provide quick and reliable customer service. This change has led to virtual customer service. This new approach is changing industries all over the world. By leveraging advanced technology and remote support solutions, virtual customer service offers faster response times, cost-effective options, and a significantly…
What Does a Call Center Virtual Assistant Do?
As law firms grow and adapt to changes in the legal world, they face a significant challenge. This challenge is managing client communication effectively. Missed calls, delayed responses, and administrative overload can hinder client satisfaction and productivity. This is where a Call Center Virtual Assistant for Lawyers steps in. At Voice Link of Columbus, Inc.,…
Virtual Assistants for Small Businesses: The Secret Weapon for Growth
Today, many small businesses use virtual assistants (VAs). VAs help these businesses stay competitive. They offer services that boost productivity, lower costs and grow your business. However, even the best virtual assistant can’t provide 24/7 coverage. This is where the answering service of Voice Link of Columbus Inc. comes in. They offer a smooth solution…
As Summer heats, Answering Service helps HVAC Techs
In the summer, HVAC Techs sweat a lot while working on heating, ventilation, and air conditioning systems. The sweat isn’t just from broken air conditioning; it’s from long days and the fast pace typical of this time of year. Answering Service helps HVAC Techs manage customer calls efficiently, allowing them to focus on their work….
