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  Let’s start first by explaining what a live answering and virtual receptionist service is. Think of it as the next generation of an answering service. Traditionally, a third-party answered the phone and took messages for a provider or a business owner. But with the advances of digital and telecommunications technology like mobile phones, voice…

No matter if it is a broken water line or a failed sump pump, when a plumbing emergency happens, your customers need immediate service. Maybe your business is easy to find online, with top-rated reviews & impeccable customer service, but when potential clients try to reach you by phone and go directly to voicemail or…

When it comes to your funeral home, you need an answering service that will go above and beyond for a grieving family member 24 hours a day, 7 days a week. You need to employ a funeral answering service company with kind, compassionate, and sincere staff members who truly understand your funeral home and can…

From mosquitoes to spiders to snakes and frogs, we know how busy your pest control service is this summer trying to keep your clients’ homes, businesses, and backyards free of unwanted pests. Whether you are looking for new ways to grow your commercial pest control business, take care of your current residential clients, or increase…

As businesses across all industries and sizes were disrupted by the spread of COVID-19, they were forced to make some significant operational changes, including making changes to how they answered incoming calls. Many companies found themselves without a plan in place to keep their employees safe and their operations up and running, meaning their customers…