Many clients tell us that they thought about working with a virtual receptionist service for quite a while before they decided to reach out to us. Sometimes they weren’t sure what a virtual receptionist actually is, or if their business would really benefit from working with one. If you haven’t worked with a virtual receptionist…
It’s summertime and we’re certainly sizzling in Georgia. Thank goodness for the air conditioning systems in our homes and offices that keep us cool—that is, until something goes awry with them and we’re suddenly sweating and scrambling to find the fans. No doubt this is a busy time for HVAC businesses and a potentially stressful…
Remember that 1960’s Nat King Cole song, “Roll out those lazy, hazy, crazy days of summer, Those days of soda and pretzels and beer…”? Well, it seems like between the hot temperatures and today’s busier-than-ever work mindset we’ve still got the hazy and crazy parts covered. The lazy, though, not so much. Many of us…
For years multitasking has been the darling of the business world, and most of us have bought into the theory that the key to productivity and success is doing two or three or, heck, maybe four things at a time. After all, why just have lunch when you can also use that time to check…
We’re halfway into the year, which is a good time to evaluate how 2019 is shaping up for your business goals and growth. Most likely your business falls into one of many recent customer service statistics that measure the value of customer service. Turns out, that value has serious implications for a business’s bottom line,…
Did you know that 80% of American consumers believe that smaller businesses place a greater emphasis on customer service, according to an American Express Survey? Consumers often feel that small businesses value their purchases and their loyalty more than big businesses and that the products or services they provide are more likely to be backed…