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It’s the start of the new school year at colleges and universities, and that means more phone calls. Students will have questions about dorm assignments, enrollment status, tuition assistance, and schedule changes. Voice Link of Columbus can help your team answer the phone. With students and parents anxious to get answers, they’re not happy if…

We don’t think there is much argument that the last two years have been challenging for any small business or service provider. In a post-Covid world, the concept of virtual or remote workers has helped businesses survive. It’s so commonplace right now, especially when it comes to virtual receptionists. For more than 30 years, Voice…

Customers in need of an answer still prefer to make a phone call and speak with a live voice to resolve a problem. No matter how much technology has made our lives simpler. Unfortunately, the days of a dedicated receptionist sitting behind a desk in an office are becoming obsolete. But customers also do not…

As a small or medium-sized business owner, you are in a never-ending cycle of looking for ways to stay efficient, competitive, and poised for growth while managing your costs. And while there is no argument that having a live receptionist answer your phones creates a better customer service experience, the debate is whether or not…

Just as Zoom, Google Meets, and other virtual meeting spaces helped businesses get through the pandemic, in the post-COVID world, small businesses are still taking advantage of those cost-effective virtual tools over face-to-face and physical workspaces and people resources, including virtual receptionists. As more and more offices move permanently to remote workspaces, the need for…

Maybe you’ve considered hiring a virtual receptionist to help make sure your business never misses a call. But don’t just think about the cost of hiring a virtual receptionist; think about how much money they can save you. Here are 4 ways they can help increase your business’s bottom line.      A Virtual Receptionist Means…