Voice Link of Columbus, Inc. is gearing up to celebrate 30 years of providing virtual receptionist services, and we couldn’t be more excited! Learn all about our answering service’s humble beginnings. Our Humble Beginnings Voice Link was born in 1989 by our founder. He had become increasingly frustrated with the answering service companies…
When you employ a virtual receptionist company to help with your phone coverage and call dispatching needs, the company you hire will become an extension of your business. Therefore, it is necessary to ensure that the virtual receptionist company you hired is working out as well as helping your business succeed. So, is the…
When it comes to managing properties, whether residential or commercial, it may seem like there aren’t enough hours in the day. Between juggling tenant calls, managing rental contracts, responding to potential leads, performing maintenance, and ensuring your buildings are always secure, it may seem impossible to accomplish everything during business hours. But, did you know…
When you employ a virtual receptionist service to help with your phone coverage needs, the company you hire will essentially become an extension of your business. So, you want to make sure whoever you decide to go with is truly the right fit for your company. Here are 12 important questions you should ask any…
Tired of missing revenue opportunities for your HVAC business due to missed sales or service calls? Could your HVAC business use a little help filtering emergency and non-emergency calls? Do you want to improve your customer service and retention? Looking for a way to increase your HVAC business’s bottom line? If you answered “yes” to…
Once again, hurricane season has officially begun, but as we all know it doesn’t take an official declaration to put us on alert that disaster could strike at any time. Emergency situations like hurricanes, floods, fires, tornadoes, gas leaks, or evacuations for any reason happen suddenly and are by nature unpredictable. And all too often…