Blog
Benefits of Hiring a Healthcare Answering Service
Hiring a healthcare answering service, such as Voice Link, can provide numerous benefits to your medical practice or facility. A virtual medical receptionist can make life easier for your healthcare facility. It can handle your call volume and take care of other tasks. This can help reduce the workload. This can help ease the workload…
Benefits Of Hiring An HVAC Answering Service
Search the phrase “answering service for HVAC company.” You will find many companies offering HVAC answering services. They all want to win your business. But, what you won’t find is information on the different benefits of hiring an HVAC answering service. So, we decided to dedicate this post to discussing all the fantastic benefits an…
How an Answering Service or Virtual Receptionist Can Benefit Your Electrical Service Business
As an electrician, providing exceptional customer service is crucial to the success of your business. Managing customer service can be an overwhelming task for any business. The responsibility of customer service can become too much to handle. This includes fielding phone calls, responding to customer inquiries, and providing efficient service. Businesses must respond quickly to…
Why Live Answering Service is Important for Utility Companies
As technology continues to evolve, reliable communication has become a necessity for businesses in all industries. However, for utility companies, communication is not just a matter of convenience, it is critical to their day-to-day operations. Reliable communication is essential for utility companies. This blog post will explore how Voice Link’s solutions can help them meet…
Reasons Small Business Should Combine Marketing and Customer Service Strategies
Following statistics released by the U.S. Department of Labor, nearly half of all small- to medium-sized businesses fail within 5 years. With the odds that things go your way literally being a coin flip, it is integral that you have a marketing edge to distinguish yourself from the competition. The issue is that with 91%…
Eliminating Hold Times to Improve Customer Service Satisfaction
We all get excited when a phone call rings at our business. If you’re getting calls in, it means there’s business being done. If customers are kept waiting for a long time, those little calls might not be coming in for long. While the dangers may not be apparent, leaving customers on the line for…
