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3 Surprising Tasks Virtual Receptionists Can Do For Medical Providers

The benefits of working with virtual receptionists at a live answering service are numerous for healthcare and medical providers. Some medical providers think that virtual receptionists simply answer calls and take messages. While this is a core service they provide, virtual receptionists can help healthcare practices operate efficiently in many other ways. Here are just…

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Top 4 Mistakes Doctors Make When Choosing A Virtual Receptionist

How your patients’ calls to your practice are handled is their first indication of whether you’re there for them regardless of the time of day or night, or you’re not. This is true whether they’re calling to schedule an appointment, ask for advice, or are having an urgent health issue. In order to ensure that…

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Is Outdated Technology Affecting How Your Calls Are Handled?

Business decision-makers report that ease and speed of interactions with their suppliers is their number one complaint, twice as often as price. This is certainly true when it comes to businesses that hire answering services or virtual receptionists to enhance communications and improve customer care. Up-to-date technology and adequate internet coverage are crucial, otherwise, customers…

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How Businesses Can Save $30K By Hiring A Virtual Receptionist

No matter the size of your business operation, the desire to boost the corporate bottom line by spending less and maximizing productivity are universal goals. Businesses who utilize a virtual receptionist instead of hiring administrative and customer service staff are doing just that — to the tune of saving as much as $30K annually. That…

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Should You Fire Your Virtual Receptionist?

Businesses of all sizes care deeply about customer experience and often outsource the execution of that experience to an assistant working remotely as an independent contractor or with an answering service. The move to outsource is often made for any number of reasons, but the overarching motivation comes from an understanding that 74% of people…

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What Is A Virtual Receptionist, And Do I Need One?

If you are spending more time supporting your business than building it, then it is time to consider hiring a virtual receptionist. A virtual receptionist is a professionally trained receptionist just like an in-house receptionist would be. Unlike in-house receptionists, however, virtual receptionists work remotely, ideally at an answering service facility that has the technology…

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