Three Ways Virtual Receptionists Save Property Managers Time


When it comes to managing properties, whether residential or commercial, it may seem like there aren’t enough hours in the day. Between juggling tenant calls, managing rental contracts, responding to potential leads, performing maintenance, and ensuring your buildings are always secure, it may seem impossible to accomplish everything during business hours.

But, did you know that a virtual receptionist company can save property managers time? That’s right! There are three ways virtual receptionists can save you some much-needed time, so you can get everything done each day.

1. A virtual receptionist can field tenant calls 24 hours a day 365 days a year.

When you hire a virtual receptionist company, they can take fielding calls from tenants off of your plate, so you can focus on other important daily tasks.

Plus, when you partner with a virtual receptionist service, like Voice Link, you can customize phone call scripts, so your tenants’ calls will always be answered exactly how you want them to be by our friendly and knowledgeable customer service agents.

2. A virtual receptionist can dispatch services for emergency and non-emergency calls on your behalf.

A virtual receptionist can also help separate emergency calls, like a burst pipe, and non-emergency calls, like routine maintenance, and dispatch the proper services to tenants in need. And, when your tenants feel their concerns, as well as emergency and non-emergency issues, are properly and promptly taken care of, they become satisfied tenants and are more likely to renew their respective leases.

3. Virtual receptionists can help save you time by capturing leads quickly, which will help increase your response times.

Not only can using virtual receptionist services help save you time by taking care of your current tenants, but this type of service can also field calls and email inquiries from potential leads and get them to your salespeople ASAP.

And, because virtual receptionists can answer all of your lead inquiries, whether they are calls or emails, even ones that come in while you are off the clock, you will never miss a lead again.

Voice Link’s Virtual Receptionist Services

Voice Link of Columbus, Inc has over 30 years of experience in complete telecommunication solutions. We can help save your property management business both time and money. Find your plan, check out our pricing options, or give us a call at (706) 323-6733 for a free consultation.