Virtual Office Reception Services
We understand the unique communication strategies companies with a remote workforce face, especially when it comes to routing calls and relaying messages. With many of today’s offices without a full-time receptionist, Voice Link’s virtual office reception services can provide a centralized answering service solution to help eliminate the customer frustrations and workplace inefficiencies that can happen with remote teams. We can help increase the customer experience so you can focus on your business without worrying about who is answering the phones.
Hiring a virtual assistant as your receptionist has many benefits—and not just answering the phone before, during, and after hours.
They can also set and reschedule appointments, as well as:
- Answer FAQs
- Take and enter orders
- Take reservations for seminars or events
- Do data entry
- Handle complaints
- Complete intakes
- Filter emergency/non-emergency calls
- Dispatch services
- Answer emails and faxes
Virtual office receptionists provide all of this while representing your business as if it were their own. When you partner with Voice Link for virtual office reception services, you can have confidence that our agents will convey the most professional image to your customers. Our agents are live, highly trained, and 100 percent USA-based. Above all, they create value by focusing on your caller’s needs above all else.
Voice Link’s virtual office reception service has the technology and support to handle all your calls 24/7, at a fraction of the cost of hiring a full-time in-office receptionist.
Voice Link offers month-to-month service agreements to meet your unique needs, with no hidden fees. Our excellent reputation, expert staff, and state-of-the-art technology will exceed your expectations. If you’d like to learn which virtual office receptionist service would work best for your business, call us at (800) 262-2799 for a free consultation.