Blog

4 Ways Virtual Receptionists Can Save You Money

Woman at call center with saving money concept

Maybe you’ve considered hiring a virtual receptionist to help make sure your business never misses a call. But don’t just think about the cost of hiring a virtual receptionist; think about how much money they can save you. Here are 4 ways they can help increase your business’s bottom line.   

 

  1. A Virtual Receptionist Means You Pay Only When They Work

Unlike paying salary and benefits for a full-time or part-time receptionist, when you hire a Virtual Receptionist from Voice Link, you only pay when you need them. This gives your business the flexibility to increase or reduce hours as your call volume fluctuates. Not to mention, no office space is needed!

 

  1. A Virtual Receptionist Keeps Your Customers Coming Back

Did you know that 80% of your upcoming revenue will come from 20% of your returning customers? Good customer service starts as soon as the phone call is answered. It keeps bringing your customers back for more, and in turn, they’re more likely to refer your business to others. New business means more profits!

 

  1. A Virtual Receptionist Frees You Up So You Can Focus on the Task at Hand

When you let Voice Link’s Virtual Receptionist answer the phones when you can’t, you’re able to capture leads and potentially missed opportunities while empowering you and your team to focus on the job that you’re paid to do without stopping to take a call. Time is money!

 

  1. A Virtual Receptionist Answers Your Phones Around the Clock

Potential opportunities for your business come by phone even after your office has closed. Voice Link’s Virtual Receptionists can answer your customer’s calls 24 hours a day, 7 days a week, and 365 days a year. Every call is answered quickly, and by a live person so your customers never have to go to voicemail. Voicemail is a customer service killer!

 

These are just a few ways Voice Link’s Virtual Receptionist services not only save your business money but help grow your business as well. Voice Link of Columbus, Inc has over 30 years of experience in complete telecommunication solutions, and our virtual receptionist services can provide the live support your clients need.

 

Find your plan today or give us a call at (800) 262-2799 for a free consultation.