Blog

Voicemail Doesn't Cut It

Voicemail Doesn’t Cut It: Here’s Why Professionals Choose A Live Answering Service

Many businesses, small and large, make the mistake of not employing the help of a live answering service. When a customer reaches out to the company, they often get referred to voicemail without any interaction from a human receptionist. This may not seem like a problem, but it has a negative impact on a consumer’s…

Read More...
blog benefits of answering service for small businesses

A Virtual Receptionist Can Help You Achieve Work/Life Balance

Small business owners often put in long hours during the day because they often do not have the resources to hire a big staff to handle each aspect of their business. They end up doing everything themselves, including answering business calls. Their voicemail box is overwhelmed with messages. If they do not respond to their…

Read More...
Voice Link - Live Answering Service for Small Businesses

The Many Business Advantages Of An Answering Service

For many business owners, the idea of an answering service may seem like a concept that has very little relevance in today’s hyper-competitive business environment. The widespread use of mobile devices that feature voice messaging functionality – and the widespread use of text messaging as a tool would lead one to believe that an answering…

Read More...
Voice Link - live phone answering service

Five Easy Ways to Benefit By Hiring A Virtual Receptionist

Every business has one goal in mind, to maximize profits. It can be very difficult to maximize profits when faced with increasing supply costs, a decrease in consumer spending, and other issues businesses have to face regularly. This leads businesses to have to look to minimize expenses. After all, you can increase profits by either…

Read More...
Woman in headset communicating with customers of call center

5 Signs That It’s Definitely Time to Hire a Virtual Assistant

Congratulations, your business is growing! But you’re starting to get overwhelmed with nuisance and general information calls at all hours of the day. Your administrative assistant spends all their time answering the phone instead of taking care of your clients and assisting you. And you’re missing many of the really important calls. Does any of…

Read More...
Your Voice Link Answering Services for Small Business

Virtual Receptionist vs. Full-Time Receptionist: Which Should You Choose?

As a business grows, the cumulation of tasks sometimes starts to outpace the number of people you have to complete them. One of the first responsibilities that begin to get out of control is reception; answering phones, booking appointments, and all the necessary day-to-day tasks to keep the rest of the business busy. If you…

Read More...