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Eliminate Hold Times with Voice Link

Eliminating Hold Times to Improve Customer Service Satisfaction

We all get excited when a phone call rings at our business. If you’re getting calls in, it means there’s business being done. If customers are kept waiting for a long time, those little calls might not be coming in for long.  While the dangers may not be apparent, leaving customers on the line for…

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How Live Answering Services Actually Save Businesses Money

How Live Answering Services Actually Save Businesses Money

Many businesses are constantly trying to figure out ways to save money, and one of the ways they should consider is by getting a live answering service. At first thought, this type of service may seem expensive, but this isn’t the case. Here’s how live answering services save businesses money.  First, businesses can save money…

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Small business owner in need of hiring a virtual receptionist

3 Signs It’s Time to Hire a Virtual Receptionist for Your Small Business

It’s impossible and unrealistic for one person to be capable of doing absolutely everything and controlling all elements of their small business. By delegating daily administrative and operational tasks to someone else, you’ll instantly see the benefit of having more time to focus on your business. When it’s time to elevate your business, that usually…

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Voicemail Doesn't Cut It

Voicemail Doesn’t Cut It: Here’s Why Professionals Choose A Live Answering Service

Many businesses, small and large, make the mistake of not employing the help of a live answering service. When a customer reaches out to the company, they often get referred to voicemail without any interaction from a human receptionist. This may not seem like a problem, but it has a negative impact on a consumer’s…

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blog benefits of answering service for small businesses

A Virtual Receptionist Can Help You Achieve Work/Life Balance

Small business owners often put in long hours during the day because they often do not have the resources to hire a big staff to handle each aspect of their business. They end up doing everything themselves, including answering business calls. Their voicemail box is overwhelmed with messages. If they do not respond to their…

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Voice Link - Live Answering Service for Small Businesses

The Many Business Advantages Of An Answering Service

For many business owners, the idea of an answering service may seem like a concept that has very little relevance in today’s hyper-competitive business environment. The widespread use of mobile devices that feature voice messaging functionality – and the widespread use of text messaging as a tool would lead one to believe that an answering…

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