With wintry weather conditions moving in, as well as an increase in coronavirus cases across the country, businesses and organizations are considering shutting down to keep employees and customers safe. There’s never been a better time for a live answering service to ensure your business phones aren’t going unanswered. Voice Link’s live 24/7 virtual receptionists can help.  

Voice Link’s live receptionist services will be there when you and your employees can’t. As an essential business, our live 24/7 virtual receptionists are in the office and working remotely, utilizing our web-enabled, leading-edge technology to keep your business up and running.

Voice Link’s agents are 100 percent US-based and provide compassionate, friendly, and professional live receptionist service with every customer engagement. They also have the necessary skills unique to some industries including HIPAA and HITECH compliance.    

Our live answering services ensure all your phone calls will be answered with your company name and a customized script. We can answer questions about your services or products, route messages, schedule appointments, and much more.

Our live answering services include:

• 24/7 Availability
• Live Customer Service Specialists
• Customer Service Support
• Order Entry
• Dealer Locator & Referral
• Dispatch
• Secure Mobile App

Whether you need us after hours, overflow hours, full-time, or weekends, our live 24/7 virtual receptionists are here to help answer the phone for your business through any disruption and downtime. We offer short-term plans and even Pay-in-Advance plans so you can stay focused on operating your business. Find your answering service plan or request a quote today.