Mark Slatter has joined the Voice Link of Columbus, Inc. team as Chief Operating Officer. Mark brings with him almost 3 decades of experience in the communications industry, leading initiatives to improve processes and support continued growth.
Mark managed the team at MAXIMUM Communications as Vice President of Operations in Cincinnati, Ohio for over 20 years. He then headed north to Auburn, New York as Director of Talent Management with AnswerUSA, spearheading the recruiting process for the company.
In 2017, he was promoted to lead the 4-office team after AnswerUSA was acquired by Customer Elation. Not being a fan of the Syracuse winters, Mark set his sights to the south and is excited to join us in Columbus, Georgia!
JoAnn Fussell, founder and CFO of Voice Link, said, “We are pleased to have Mark bring his business development, team building, and negotiating skills to our executive team. With a proven history of lowering costs while improving productivity and increasing revenues, Mark will be a great fit at Voice Link.”
Mark added, “I’m honored to be part of Voice Link and look forward to helping the team grow and achieve JoAnn’s vision for the future.” He is dedicated to fostering company growth and addressing the needs and goals of each client.
In addition, Mark is a veteran of the U.S. Air Force, and was named Outstanding Airman of the Year in 1988 and Outstanding Maintenance Technician in 1989.
Voice Link offers over 30 years of experience in providing live answering service solutions, and our expert virtual receptionists and state-of-the-art technology will exceed your expectations. Request information online or call us at (800) 262-2799 for a free consultation.