Answering Service Blog

A phone answering service can do far more than just answer incoming calls when you can’t. Voice Link’s modern live answering services can provide a full range of business solutions for healthcare providers, trade and professional service providers, and industries of all shapes and sizes. But what may surprise you, is Voice Link’s virtual receptionist…

  Let’s start first by explaining what a live answering and virtual receptionist service is. Think of it as the next generation of an answering service. Traditionally, a third-party answered the phone and took messages for a provider or a business owner. But with the advances of digital and telecommunications technology like mobile phones, voice…

No matter if it is a broken water line or a failed sump pump, when a plumbing emergency happens, your customers need immediate service. Maybe your business is easy to find online, with top-rated reviews & impeccable customer service, but when potential clients try to reach you by phone and go directly to voicemail or…

When it comes to your funeral home, you need a funeral answering service that will go above and beyond for a grieving family member 24 hours a day, 7 days a week. A Funeral Answering Service to Support Grieving Families can make a significant difference. You need to employ a funeral answering service company with…

From mosquitoes to spiders to snakes and frogs, we know how busy your pest control service is this summer trying to keep your clients’ homes, businesses, and backyards free of unwanted pests. Whether you are looking for new ways to grow your commercial pest control business, take care of your current residential clients, or increase…

As businesses across all industries and sizes were disrupted by the spread of COVID-19, they were forced to make some significant operational changes, including making changes to how they answered incoming calls. Many companies found themselves without a plan in place to keep their employees safe and their operations up and running, meaning their customers…

We understand how vital HVAC service is especially in the fast approaching summer months. Calls will be coming in about heating and air conditioning issues, heat pumps needing service, or needing new HVAC equipment. Building contractors are looking for HVAC contractors for new homes being built. Whether your business focuses on residential, commercial clients, or…

6 Signs You’re Ready To Hire A Healthcare Virtual Receptionist Hiring a healthcare virtual receptionist can help your facility in so many different ways. If any of the following apply to your facility, it might be time to take the plunge and hire a healthcare virtual receptionist service, like Voice Link. Your current receptionist has…

The CoronaVirus / COVID-19 are closing offices all over the country – forcing employers to keep their employees home to avoid the spreading of the illness. In an event like this, does your business have a plan in place to keep your employees safe & healthy, your customers engaged, and your operations up and running?…