Blog

2 Ways Utility Companies Can Save The Day (Or Night) With Good Communications

Electricity, water, and gas are utilities we rely on to always be available, and we quickly become alarmed when they’re not. When interruptions do occur, utility companies have their hands full trying to keep up with the influx of calls from frustrated or angry customers….

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Why You Should Quit Multitasking To Improve Productivity

Multitasking has been the rage for so long that it seems like the norm now. We answer calls and send texts or emails while conducting our usual day-to-day business activities, but somehow it doesn’t seem like we’ve become any more productive. If anything, most of…

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Did You Know An Answering Service Can Help With Much More Than Answering Calls?

Finding the right answering service can relieve a great deal of time and stress from your work load. Yes, it’s true that answering services will ensure that you never miss a call again—or business opportunity—by promptly answering every call 24 hours a day, 7 days a…

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Does Your Answering Service Offer The “T.E.A.M” Difference?

Not all answering services are the same, that’s for sure. While any call center may claim to have the best services or prices, it’s ultimately the staff and receptionists that determine the caliber of an answering service. At Voice Link of Columbus, Inc., we believe…

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If Security Is Your Priority, We Have The App For You

Keeping your data safe and eliminating outside access to personally-identifying client or customer information is more important than ever. In today’s age of security concerns, every business needs to maintain privacy for their clients’ personal data. And if your business is in a medical or…

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You Can Afford An Answering Service—You Just Need To Know What To Look For

It’s probably happened to all of us at some point. We research a service that we’ve been considering investing in, make a decision about which provider to hire, think we understand the terms and sign the contract, and then the first bill arrives. We wonder…

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